| Service Now Process Consultant - Remote - Long term contract at Remote, Remote, USA |
| Email: [email protected] |
| From: VBeyond Corporation, vbeyond [email protected] Reply to: [email protected] Job Title: Service Now Process Consultant Location: Remote Duration: Long term contract ServiceNow Sr. Business Process Consultant As a ServiceNow Business Process Consultant, your role is to provide expert guidance and support to clients in optimizing their business processes using the ServiceNow platform. You will collaborate with cross-functional teams, including business stakeholders, process owners, and technical teams, to understand their requirements and design efficient and effective workflows within the ServiceNow ecosystem. You will leverage your expertise in ServiceNow's capabilities, best practices, and industry standards to help clients achieve their business objectives. Essential Functions & Duties: Consultation and Requirements Gathering: Engage with clients to understand their business needs, goals, and challenges. Conduct workshops and interviews to gather requirements and identify process improvement opportunities. Analyze existing processes and workflows to identify gaps and areas for optimization. Solution Design and Configuration: Utilize your deep knowledge of the ServiceNow platform to design and configure solutions that align with client requirements. Develop and document process workflows, system integrations, data structures, and user interfaces. Collaborate with technical teams to ensure the successful implementation of designed solutions. Process Optimization and Improvement: Identify and recommend process improvements and automation opportunities using ServiceNow features and functionalities. Work closely with clients to streamline and standardize their business processes. Provide guidance on industry best practices and leverage ServiceNow's capabilities to drive efficiency and effectiveness. Stakeholder Management and Collaboration: Collaborate with business stakeholders, process owners, and technical teams to ensure a thorough understanding of requirements and alignment on solution designs. Communicate effectively with stakeholders at all levels to provide project updates, manage expectations, and address concerns. Foster strong working relationships and serve as a trusted advisor to clients. Training and Knowledge Transfer: Conduct training sessions and workshops to educate clients on ServiceNow functionality and best practices. Create and maintain documentation, user guides, and training materials to support ongoing knowledge transfer. Skills, Qualifications and Certifications of Best Candidates: ServiceNow certifications (Highly desirable): Certified System Administrator (CSA) & Certified Implementation Specialist IT Service Management (CIS-ITSM). ServiceNow certifications, such as CIS Project Portfolio Management (CIS-PPM) and CIS Human Resources (CIS-HR), are highly desirable. At least 4 years experience working with the ServiceNow platform, including expertise in configuring workflows, service catalog, and reporting preferred. In-depth understanding of ServiceNow IT service management (ITSM) processes, IT operations, and related industry frameworks (e.g., ITIL). Familiarity with ServiceNow modules, such as IT Asset Management (ITAM), IT Business Management (ITBM/SPM), Project Portfolio Management (PPM), or Human Resources (HR), is a plus. Demonstrated ability to gather requirements, analyze complex business processes, and design solutions that meet client needs. Excellent communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders at all levels of an organization. Strong problem-solving and critical-thinking skills, with the ability to identify issues, propose solutions, and drive process improvements. Experience in business process consulting or process improvement projects is advantageous. Thanks & Regards, Vivek Yadav Recruitment Lead Call: (908) 633-4182 E: [email protected] | www.vbeyond.com 390 Amwell Road, Suite # 107, Hillsborough, NJ 08844 Note VBeyond is fully committed to Diversity and Equal Employment Opportunity. Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. Under Bill S 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply to [email protected] subject=Remove. Also mention all the e-mail addresses to be removed which might be diverting the e-mails to you. We are sorry for the inconvenience. Keywords: information technology New Jersey Service Now Process Consultant - Remote - Long term contract [email protected] |
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| Wed May 15 01:23:00 UTC 2024 |