| : Developer SRE (VA Chat, IIDS, IVR) W2 at Remote, Remote, USA |
| Email: [email protected] |
| From: saloni chaurasia, tekinspirations [email protected] Reply to: [email protected] Hello, I Hope you are doing great.Please find below position if you have any matching candidate as per requirment .Please send me updated resume with candidate information. Job Description - Role:: Developer/SRE (VA/Chat, IIDS, IVR) W2 Location:: JP10004 DFW or PHX Long-Term Contract Duration::12 month Contractor will be working on: VA/Chat, IIDS, IVR Top 3 to 5 skill sets / years of experience: o Degree or years of experience in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training. o 5+ years of IT Engineering and/or Operations experience with increasing levels of responsibility o 1-3 years of experience in Kubernetes cluster and good understanding containerization and good hands-on experience in NGINX Ingress controllers o 1-3 years of knowledge with Linux environments o Working knowledge of databases: Oracle, SQL, etc. o Knowledge of Cloud infrastructures (AWS, Google, IBM, etc.) o Knowledge of Web Servers (Nginx, Apache, etc.) o Ability to work effectively in a fast-paced changing environment o Ability to multi-task and prioritize Surrounding team/key projects Virtual Assistance Chat IVR Description: o Knowledge and experience with monitoring and alarming processes and technology o Experience operating with cloud service platforms o Ability to stand up a new cloud environment o Determine system interactions and dependencies with other applications and components within the Voice Services product o On-call support as needed based on rotation and severity of issues o Route defects to appropriate internal/external squads for defect remediation o Responsible for managing AA problem management policies o Collaborate with monitoring teams to develop new alarms and alerts based on undetected incidents and capturing all appropriate data that triggered the alarm o Define monitoring types and thresholds to implement o Knowledge of SSL Certs o General Networking knowledge o Document and maintain playbook for obtaining Mean Time to Repair (MTTR) o Participate in weekly calls to understand changes being implemented to the systems o Call Center platform experience o Experience of forecasting and capacity planning of system and network resources o Experience with cost efficient provisioning of resources Preferred Qualifications- Education & Prior Job Experience o Degree or years of experience in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training. o 5+ years of IT Engineering and/or Operations experience with increasing levels of responsibility o 1-3 years of experience in Kubernetes cluster and good understanding containerization and good hands-on experience in NGINX Ingress controllers o 1-3 years of knowledge with Linux environments o Working knowledge of databases: Oracle, SQL, etc. o Knowledge of Cloud infrastructures (AWS, Google, IBM, etc.) o Knowledge of Web Servers (Nginx, Apache, etc.) o Ability to work effectively in a fast-paced changing environment o Ability to multi-task and prioritize Regards, Saloni Chaurasia { Technical Recruiter } TEK Inspirations LLC Pvt. Ltd. | 13573 Tabasco Cat Trail, Frisco, TX 75035, United States E-Mail: [email protected] Keywords: information technology wtwo Texas Virginia : Developer SRE (VA Chat, IIDS, IVR) W2 [email protected] |
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| Wed May 15 06:53:00 UTC 2024 |