| Looking for, Conversational AI Quality Assurance Tester || Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Mayank Mer, Pivotal [email protected] Reply to: [email protected] "No Relocation || Need local to EST Time Zone only || We need DL || Healthcare Background " Role : Conversational AI Quality Assurance Tester Location: 100% remote in Eastern Standard time (required to work EST hours) Visa : No H1/OPT Team: Will be joining a team focused on automation, artificial intelligence, machine learning, and natural language speech recognition. The program is called Intelligent Agent Your Aetna Voice Assistance (YAVA) Role: Testing Cognitive AI portfolio or products including voice bots and chat bots for a contact center in a large Enterprise. Testing will be done via Cyara Botium and Velocity Start: ASAP must start 2 weeks from offer Duration: 6 month contract + extensions Interview Process: 1-2 rounds Teams video interviews with team Required Qualifications: 7+ years experience Quality Assurance testing Conversational AI Virtual Assistants (Voice & Chat) in enterprise contact centers 4+ years experience implementing automated testing leveraging Cyara Botium & Velocity Excellent relationship-building skills and proven ability to work collaboratively through various lines of business and functional areas, promoting a culture of proactive teamwork English as a first language as a hard must have due to the voice bot testing requirements Required Qualifications: 7+ years experience Quality Assurance testing Conversational AI Virtual Assistants (Voice & Chat) in enterprise contact centers 4+ years experience implementing automated testing leveraging Cyara Botium & Velocity Excellent relationship-building skills and proven ability to work collaboratively through various lines of business and functional areas, promoting a culture of proactive teamwork English as a first language as a hard must have due to the voice bot testing requirements Preferred Qualifications: Experience testing IBM Watson Assistant Voice & Chat Bots Familiar testing language models, text to speech, speech to text Familiarity with leveraging Postman for API testing Experience working in SAFe / Agile methodology Understanding of Rally for project and test management Knowledge and experience testing software applications within the Healthcare industry Experience interpreting dialog flows in LucidChart and/or Visio Healthcare experience a plus Key Responsibilities: Lead Automation engineer with hands-on experience with Conversational AI Virtual Assistants Voice and Chat bots leveraging Cyara automation testing tools Accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives of varied complexity simultaneously; provide feedback on and suggestions for improving QA Procedures Able to implement a continuous testing approach and add efficiency to the way teams work, speed to adopting innovations, quality and test automation Ensure test coverage and execution of test cases that exercise all critical inter-system integration points, including creation, execution and automation of complex functional and regression test scenarios to avoid leaked defects. Review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinement sessions Responsible for Test planning including Test Strategy, Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Defect Management and Test Summary reports leveraging user stories, business requirements, UX design specifications Strong understanding of Defect Workflow, Agile methodology Thanks & Regards, Mayank Mer Technical Recruiter https://www.linkedin.com/in/mayank-mer-405972114/ Keywords: quality analyst artificial intelligence user experience Looking for, Conversational AI Quality Assurance Tester || Remote [email protected] |
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| Wed May 15 19:00:00 UTC 2024 |