| SharePoint Business Analyst at King Of Prussia, Pennsylvania, USA |
| Email: [email protected] |
| From: Akash Sharma, Tekinspirations [email protected] Reply to: [email protected] Pharm exp is required & Must have good linkedIn with profile photo, Must have excellent comm skills. Title: Collaboration/SharePoint Business Analyst Location: King of Prussia, PA (preferred location) or Boca Raton, FL Duration: 12 Months plus MOI: Skype Required to work onsite one (1) day per week & Must have full education details with year in the resume MUST HAVE AS A BUSINESS ANALYST - Deep understanding of and practical experience in Microsoft SharePoint with a preference with (SharePoint Online) Experience of using and an understanding of other Microsoft O365 collaboration tools, including but not limited to: Teams; OneDrive; Stream; Delve; Power Platform and other third party tools that supplement e.g. Nintex, ShareGate Experience operating with outsourced service providers in an international context In depth knowledge and experience of SharePoint (preferably SharePoint Online) and O365 Groups Description Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager. The role establishes strong relationships with colleagues across different functions and countries throughout the region to help drive adoption of the available Productivity and Collaboration tools, including Microsoft 365, (SharePoint and other O365 Applications e.g. Teams, OneDrive, Stream etc). They effectively manage the communication with Business colleagues to gather, analyze and prioritize requirements for collaboration, productivity (including teams, projects and personal) and team efficiency and optimization. Actively participate with business in day-to-day product service activities, projects, service issues and where necessary provide guidance/consulting to outsourced support team. This position reports to: Associate Director, Productivity and Collaboration CoE Other Key Relationships: Close relationship with managed services provider Close relationship with Adoption and Engagement team Develop relationships with end-users and stakeholders across the organization Main Responsibilities and Accountabilities: Daily Operations Work to provide stable collaboration tools and deliver continuous improvement of the tools, including: Collaborate with key business users to proactively communicate the status of ongoing issues and developments within SLA; Work effectively with third party vendor resources as required for application support/enhancement development; Build productive relationships with peers and business partners; Collaboratively work with internal employees, vendors and consultants to effectively implement solutions; Regularly and critically review processes and procedures with a view to improving quality, simplicity, efficiency and/or effectiveness across all aspects of I&T and the business; Adhere to governance and suggest ongoing improvements to existing governance to ensure compliance; Ensures documentation is kept up to date and relevant; Apply appropriate best practice to all aspects of IT Service Delivery, in line with I&T standards; Promotes best uses of the tools available by meeting with relevant business colleagues and through communities; Enhances and delivers systems that are in alignment with the I&T vision/strategy. Projects and Business Change Involved in projects and minor/major enhancements (following the change process, defining requirements, business cases and following the project lifecycle), including: Effectively lead in soliciting and gathering requirements (user requirements, business process requirements, and performance requirements) from business users using appropriate mechanisms and following I&T standards; An example of a potential enhancement would be to consult and advise the business on the best ways to utilize the tools/structure SharePoint sites and get the most out of the technologies available; gathering requirements, creating design and delivering SharePoint solutions using the tools available in alignment with the governance; Document requirements and design for solutions; Ensure application documentation is kept up-to date; Deliver projects/tools that are part of the Digital Workplace, providing business benefit and an enhanced user experience. Workplace and User Experience: Work across the team to promote best practice/use of the available collaboration tools and provide guidance to enhance the workplace and user experience, including: Work with the Adoption and Engagement team to suitably communicate/promote the use of the collaboration tools available; Gather requirements and come up with ways to improve user experience across the collaboration tools; Create and promote use cases, tips and tricks etc.; Create training documentation as well as delivering training where required; Actively participate in user communities to drive best usage practice and ensure governance is being adhered to; Work with the business to deliver suitable collaboration sites that allow for effective collaboration. QMS: Effectively follow global I&T procedures as defined by our Quality Management System (QMS). Technical Knowledge: M aintain a working knowledge of current technologies and best practices related to collaboration tools. Education Bachelor's degree or equivalent; education preferably concentrated in IT, Engineering or Science; Master degree or post graduate coursework is preferred Experience Technical training in vendor specific technology preferred 3-5 years' IT experience including specific experience in business systems analysis Deep understanding of and practical experience in Microsoft SharePoint with a preference with (SharePoint Online) Experience of using and an understanding of other Microsoft O365 collaboration tools, including but not limited to: Teams; OneDrive; Stream; Delve; Power Platform and other third party tools that supplement e.g. Nintex, ShareGate Experience operating with outsourced service providers in an international context In depth knowledge and experience of SharePoint (preferably SharePoint Online) and O365 Groups Computer literacy with Microsoft Office products, such as Project, PowerPoint, SharePoint, Excel, and Visio Demonstrable experience in documenting requirements and formal testing Knowledgeable with all aspects of the SDLC (Systems Development Life Cycle) and agile methodologies Experience of a highly regulated IT environment or good documentation culture, including formal change management processes Preferred Skills Experience working in a pharmaceutical industry preferable, ITIL qualified, or equivalent knowledge gained through work experience Keywords: information technology Florida Pennsylvania SharePoint Business Analyst [email protected] |
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| Tue May 21 02:54:00 UTC 2024 |