| Urgent Opening_PAM Support Engineer_Multiple Locations_Hybrid at Portland, Oregon, USA |
| Email: [email protected] |
| From: Deepanjan Chakraborty, Adame Services LLC [email protected] Reply to: [email protected] Position: PAM Support Engineer Location: Portland, OR/Orange, CT (Hybrid) Duration: 6+months Interview mode: Video Notes: This person will be providing L2 support for our client's CyberArk and IBM Guardium systems. If they only have strong experience with one of them, we can consider their profile. They must have a strong understanding of PAM concepts and experience working with vendors to resolve issues. They will also be expected to provide 24/7 on-call rotation support for troubleshooting and remediation. RESPONSABILITIES Join an exciting initiative to strengthen our clients privileged access management by integrating CyberArk and IBM Guardium Data Protection and enhancing cybersecurity infrastructure in performance and availability. Provides L2 support for CyberArk, including but not limited to: Resolving user access issues Troubleshooting account failures Responding to configuration issues that may arise (ex: issues with data backup or archive, storage capacity, high disk usage, scheduled job failures, etc.) Availability monitoring/response Patch management. Provides L2 support for IBM Guardium Data Protection, including but not limited to: Managing Guardium installations/uninstallations on database servers Responding to configuration issues that may arise (ex: issues with data backup or archive, storage capacity, high disk usage, scheduled job failures, etc.) Availability monitoring/response Patch management. Monitor CyberArk and Guardium servers for performance and availability. Make recommendations when necessary to meet the expected demands, increase efficiency and reduce obsolescence. Install/maintain third party software packages as required (i.e. system upgrades). Create and maintain up-to-date admin documentation for troubleshooting and support processes. Requirements: 5+ years of combined experience with CyberArk and IBM Guardium Data Protection, including but not limited to resolving user access issues, troubleshooting account failures, responding to configuration issues, managing installations/uninstallations on database servers, availability monitoring/response, and patch management. Good experience in implementation and integration of CyberArk Strong understanding of Privileged Access Management (PAM) concepts Knowledge of all aspects of system admin (installation, configuration, networking, licensing). Experience with a variety of operating systems and database platforms like Windows, Linux (Ubuntu, CentOS, Red Hat), UNIX, Netware, Oracle, SQL, PostgreSQL, Mongo, and DB2. Strong analytical and problem-solving skills to identify and remediate issues. Proven experience troubleshooting over a wide range of infrastructure. Ability to provide 24/7 on-call rotation support for troubleshooting and remediation efforts related to the PAM solution. Ability to develop and maintain vendor relationships. Ability to coordinate multiple ongoing priorities with multiple individuals and departments. Bachelors degree in computer science, engineering, or related field or equivalent experience. Keywords: Connecticut Urgent Opening_PAM Support Engineer_Multiple Locations_Hybrid [email protected] |
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| Tue May 21 21:42:00 UTC 2024 |