| Onsite Role ||| CRM Developer role ll Mclean, VA Need Local at Mclean, Virginia, USA |
| Email: [email protected] |
| Hi Vendors, Please share profiles for this role. Work Location (with City, State & Zip Code) McLean VA Job Title/Role CRM Developer Experience level required (Years) 9+ Detailed Job Description Essential Job Functions & Required Skills: 2. Proficient with developing, deploying, customizing and integrating Dynamics 365 Customer Service 3. Proficiency in designing, developing and implementing business processes, plugins and workflows 4. Experience in designing and creating custom entities and relationships between those entities 5. Experience in handling multiple business unit with data segregation and cross BU access/roles 6. Strong hand on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance for Case creation, Case status update, Add Comment, Upload Screenshots and knowledge Management integrating SharePoint 7. Experience of software development using Microsoft .Net, C#, JSON and jQuery 8. Experience in Customer Service Hub, Unified Client Interface, Client API form context and Model-driven apps 9. Strong Hand on experience in Scheduled Reports, Custom SSRS reports with multiple data sources (external & internal) 10. Experience in developing automations using Power Automate and Power Apps 11. Experience in developing application which can be published to Azure 12. Experience in handling huge volumes of case and email records 13. Experience in using third party tools to configure, customize, monitor and troubleshoot the Dynamics application 14. Experience in Agile/Scrum based process implementation using tools like Azure DevOps with pipeline automation for CI/CD 15. Experience in designing and automating the survey forms using MS Forms Pro 16. Dynamics 365 Customer Service Insights, AI Powered Dashboards, AI Predictive analytics and other AI-driven insights is a plus 17. Hands-on experience in developing Power BI Dashboards & Reports is a plus 18. Provide troubleshooting/technical support 19. Actively participate in design and analysis sessions to ensure sound team decision-making 20. Support system and user acceptance testing activities, including issue resolution 21. Complete technical documentation to ensure system is fully documented 22. Share best practices and lessons learnt from past implementation efforts -- T hank You & Regards Sumit Kumar -- Keywords: csharp continuous integration continuous deployment artificial intelligence business intelligence information technology microsoft Virginia Onsite Role ||| CRM Developer role ll Mclean, VA Need Local [email protected] |
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| Wed May 22 20:17:00 UTC 2024 |