| New Position - Sr Business Systems Analyst - Enterprise Services Management - Share Suitable Profile at Naples, Florida, USA |
| Email: ramakrishna.kanakagiri@rudhrainfosolutions.com |
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Hello Bench Sales, Sr Business Systems Analyst - Enterprise Services Management: Location: Naples, FL Visa: H1B, USC, GC or GC-EAD Main Objective: Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organizations on-premise and cloud computing applications. Essential Duties and Responsibilities: Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements. Shape business requirements by making recommendations and suggesting alternatives to proposed solutions. Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment, including (where applicable): Access administration and user onboarding. Issue resolution, patching, and performance monitoring. Reliability, backup, disaster recovery, and business continuity. Monitor system logs for unusual activity and escalate or makes recommendations for resolution. Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information. Support user acceptance testing and user training activities. Adhere to the Quality System Procedures and Change Control. Lead and/or participate in delivery of projects. Provide Application End User support. Respond, resolve, or escalate reported incidents. Under management direction, may participate as SME for audits. Responsible for coordinating application needs from back-end platforms through user interface. Ensure stability, integration, and integrity of production systems. Complete all QA Non-Conformance and Corrective Actions in a timely manner. Participate in assessment of application security and identity management requirements, where applicable. Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases. Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly. Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate. Additional Duties & Responsibilities Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS). Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria. Plan, create, and execute manual test cases. Create and maintain application operational and instructional documentation, as necessary. Provide Level 2 and Level 3 on-call coverage support. Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support. Benchmark current and future processes against industry best practices. Contribute to the development of roadmaps. Support the adoption of solutions by sponsoring business departments. Manage projects with limited scope. Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle. Run automated test scripts. Support user acceptance testing. Mentor junior Analysts. Analyze business process potentials for streamlining and improvements in efficiencies. Work with IT management and Business Analysts to provide direction in large cross-functional teams. Provide technical training assistance for users, applications programming team, and other staff. Lead process improvements and IT projects to achieve business goals and objectives. Lead collaboration with business for documentation of As-Is and To-Be Processes. Identify opportunities to innovate and differentiate Arthrex from its competition. Manage projects with cross functional teams and of global scope. Analyze requirements, design and develop solutions, coordinate and perform various types of testing, create/maintain test automation suites, and implement technologies, enhancements, and incident/problem resolutions. Viewed as a subject matter expert in the field within the organization. Specialized Skills Strong experience supporting, configuring, and/or implementing Service Management Solutions is required. Experience in this capacity with Jira Service Management is strongly preferred. Atlassian certifications are a plus. Excellent communication skills and customer service orientation. Professional certification in Agile methodologies is preferred. Business Analysis certification (e.g. CBAP) is a plus. Fundamental ITIL v3+ knowledge is a plus. Experience working in projects where multiple functions work in a matrix structure is a plus. Experience with test management and automation tools is preferred. IT experience in a manufacturing environment preferred (Medical Device manufacturing experience is a plus). Education And Experience Bachelors degree required 5 + years of relevant work experience required Machine, Tools, and/or Equipment Skills: Work with standard current computer applications, including but not limited to collaboration tools, email, word processing, spreadsheets, project management tools, diagramming tools; as well as Enterprise applications (where applicable): ERP, PLM, DMS, HRIS, CRM, MES, and BI. Thanks & Regards, Rama Krishna K Senior IT Recruiter - US Rudhra Info Solutions 1604 US Highway 130, North Brunswick, NJ-08902 Mail: ramakrishna.kanakagiri@rudhrainfosolutions.com -- Keywords: quality analyst business intelligence information technology green card Florida New Jersey New Position - Sr Business Systems Analyst - Enterprise Services Management - Share Suitable Profile ramakrishna.kanakagiri@rudhrainfosolutions.com https://jobs.nvoids.com/job_details.jsp?id=1421219 |
| ramakrishna.kanakagiri@rudhrainfosolutions.com View All |
| 06:28 PM 23-May-24 |