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Aternity Platform Engineer at Boston, Massachusetts, USA
Email: [email protected]
Hello,

Greetings of the day,

My name is Shikha Singh, and I am a Staffing Specialist at Convextech. I am reaching  out to you on an exciting job opportunity with one of our clients.

Job title: 
Aternity Platform Engineer

Location: Remote - Boston, MA

Visa: GC, USC, H4ead

Interview: video

Duration: 6-12 months

Requirements
:

Minimum education: Bachelor

Industry experience: Desirable

Years of work experience: 5 year(s)

Responsibilities:

As an IT Engineer on the Windows Hardware and Device Management (WHDM) squad, you will join an Agile team of IT Architects, Engineers, and Analysts who are focused on setting the Windows laptop hardware standards and managing the platforms required to manage them. In this role, you will primarily be focused on our digital experience monitoring software, 
Aternity.

Enhance the capabilities and value of 
Aternity by increasing its data collection, such as device attributes and settings, application activities, and health events. Work with others to further enhance the value of 
Aternity inside and outside of WHDM.

Implement and configure new and existing features of 
Aternity that are not yet utilized. Represent us in requesting priority feature enhancements from 
Aternity and providing feedback on a wide range of features and functionality.

Facilitate training opportunities for 
Aternity users. Some trainings will be self-developed while others will be delivered by outside partners. This will include a wide range of skillsets from beginner orientations to in-depth, advanced training.

Help to drive out the most prevalent issues facing users through reporting, alerting, and automation.

Develop, document, and communicate standards and best practices for using 
Aternity. These important messages will be delivered through email, Slack messaging, and live video calls.

Additional 
Aternity management tasks, including managing 
Aternity access, monitoring licenses, modifying shared dashboards, testing back-end (SaaS) upgrades, driving agent upgrades, and more.

In addition to the 
Aternity-related functions above, you will also work with other IT Architects, Engineers, and Analysts on the WHDM Team for various priorities related to our fleet of Windows laptops and the other systems used to manage them.

YOURE GOOD AT

You have comprehensive problem-solving skills to identify and solve issues quickly

You have strong analytical skills, detail-oriented, and quality-focused

You work well independently as well as part of a virtual, geographically dispersed team

You effectively handle difficult and stressful situations with poise, tact and patience

Exceptional verbal and written communication and presentation skills

You can create high-quality technical documentation

You communicate and build relationships with stakeholders and team members

You embrace agile ways of working

You seek out opportunities to expand your technical knowledge and expertise

YOU BRING (EXPERIENCE & QUALIFICATIONS) 

5+ years of experience with 
Aternity or other application performance system

Expert skills with the Microsoft Windows OS, including understanding the registry and WMI

Working knowledge of performance measuring and monitoring tools, including but not limited to:

Windows native performance tools

Sysinternals tools

Other industry standard tools, such as PCMark

Familiarity with SQL Server or Snowflake

Knowledge of Active Directory and Group Policy

Working knowledge of PowerShell

Familiarity with reporting tools, such as Tableau or Power BI

IT skills (must have):

Aternity
 5 year(s) of experience

Microsoft Windows OS 6 year(s) of experience

Windows Desktop 6 year(s) of experience

Thanks & Regards

Shikha Singh

Sr Technical Recruiter

Email: - 
[email protected]

https://convextech.com
/

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Keywords: access management business intelligence information technology green card Massachusetts
Aternity Platform Engineer
[email protected]
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Thu May 23 20:24:00 UTC 2024

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Location: Boston, Massachusetts