Urgent Need : M365 Service Engineering Support at Redmond, Washington, USA |
Email: [email protected] |
Hi, Hope you are doing well. This side Mohit Mittal, I am a Lead Recruiter with Applab Systems. We provide staffing solution for fortune 100 clients. I found your resume form one of the job boards and I found it suitable for the below role. Kindly review the below job description and let me know your contact information and a suitable time to reach you. Title : M365 Service Engineering Support Location : Redmond, WA (onsite from day 1 ) Must be in PST time zone ( CA, AZ, OR, WA) # of Positions Open: 3 Please only submit your Top 3 candidates: Handle escalations for Microsoft Teams, Mesh, and Viva services. Manage and resolve tickets, ranging from single-user issues to global incidents. Support both corporate and Federal tenants (US citizenship required). Collaborate with Product Groups on new features, tooling, and processes. Assist with 3rd party integrations like Computer Talk and Genesys. Exchange Support: Manage Request Fulfillments for Exchange services, including mailbox migrations and junk bypass requests. Handle up to 1588 mailbox migrations and 1076 dumpster quota updates monthly. Support Venture Integration projects and identify automation opportunities. Regional Telecom Engineering: Deploy and manage voice infrastructure and services in Microsoft offices/data centers. Configure and maintain TEAMs and SBC/ATA systems. Ensure compliance with telecom regulations and corporate standards. Manage global M&R contracts and provide operational support. Service Tooling & Automation Engineering: Lead a hybrid team with onshore and offshore engineers. Develop automation solutions using Graph API, Power Platform, Data Factory, SQL, PowerShell, and Azure functions. Maintain SOPs and service documentation to reduce Tier III support volumes. Handle Major Incident (MI) management and reporting. Have a Great Day! Warm Regards, Mohit Mittal Lead Recruiter Contact Details: 609-629-2040 Email: [email protected] 4365 Route 1 South, Suite 105 Princeton, NJ 08540 www.applabsystems.com Keywords: access management rlang information technology Arizona California Michigan New Jersey Washington Urgent Need : M365 Service Engineering Support [email protected] |
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Fri May 24 00:42:00 UTC 2024 |