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Incident Manager at NYC, New York, USA
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From:

Ben,

Heliogic LLC

[email protected]

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Role: Incident Manager (Major Incident Manager)

Job Locations: USA; NYC, NY, USA

Required Experience: 7 - 15 Years

JD;

Overseeing the incident management process and team members involved in resolving the incident.

Responding to a reported service incident, identifying the cause, and initiating the incident management process.

Prioritizing incidents according to their urgency and influence on the business.

Major Incident Management

Incident communication internally/externally/leadership teams

Driving resolution/workaround timely manner

Logging all incidents and their resolution to see if there are recurring issues.

Managing the incident team members 

Keywords: New York
Incident Manager
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Sat May 25 01:11:00 UTC 2024

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Location: NYC, New York