| Need Citizens :: 10+ years :: Servicenow Business Analyst, Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Anil, Maxpro Inc,. [email protected] Reply to: [email protected] Hi, Hope you are doing great!!! Please revert me resume and details ASAP. Title: Servicenow Business Analyst Location: Remote Duration: Longterm Need 10+ years of exp profiles. Candidates must have following skill-sets: 5+ years of experience as a Business Systems Analyst focused on ServiceNow. Must have experience implementing solutions in ServiceNow - *ITSM and HR modules.* 2+ years of experience in one or more of the following areas: Case management and other corporate functional domains. MUST have experience working with Confluence/Wiki and other intranet solutions. Experience working on scrum teams and understand agile best practices. Working as primary point of contact with stakeholders for all on-demand, run-the-engine, and bug requests related to ServiceNow. Ability to share what enhancements are being released and keep other teams working in ServiceNow aware of what features IT is looking into or working on. Ability to partner with HR counterparts to align on strategies such as knowledge management, case management, documentation management, new agent onboarding, etc. Coordinate UAT with primary stakeholders after a developer has completed their work, and you provide approval for deployment when testing is completed. Must be able to coordinate ServiceNow tickets for refinement by writing user stories, identifying current and future state, and writing acceptance criteria. Must have excellent written and verbal communication skills Thanks & Regards, Anil Maxpro Inc,. E-mail: [email protected] Keywords: information technology Need Citizens :: 10+ years :: Servicenow Business Analyst, Remote [email protected] |
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| Tue May 28 18:26:00 UTC 2024 |