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ServiceNow Product Owner (Remote) at Chicago, Illinois, USA
Email: [email protected]
From:

sanjeev,

HMG America llc

[email protected]

Reply to: [email protected]

Role: Servicenow Product Owner

Location: Chicago, IL (Remote)Salary or

Mandatory: Skills Servicenow, Employee Center, Integrations Hub, Service Portal

Please make sure candidate has the required skills & certifications and without skill matrix no profile will be considered.

Role

Skills

Years of Exp

Rating (0ut of 5)

Certifications

Servicenow Product Owner

Servicenow

Servicenow Product Owner

Product Owner

Servicenow Product Owner

Employee Center

Servicenow Product Owner

Integrations Hub

Servicenow Product Owner

Service Portal

Job Description:

The Technical Product Owner works with the Product, Project, and Business teams to ensure requirements are understood, developed, tested, and delivered to specification. The Product Owner possesses sound foundational knowledge of the ServiceNows technical capabilities as well as the ability to communicate technical functionality to business users and vice versa. They will work with the development team to ensure alignment with best practices and business strategy. The qualified Product Owner will oversee the development of features from start to finish to ensure they meet the business stakeholders needs and preferences.

What You Will Do

Managing the vision for the project teams product

Maintaining a project road map for the product based on this vision

Acts as a liaison between the business and the product team

Understands stakeholders business processes and anticipate their needs

Collaborating with prospective users and stakeholders to understand and anticipate their needs and translate them into product requirements

Managing the product backlog and prioritizing them based on changing requirements

Ensure the Development team and business stakeholders have a shared understanding of the requested features and desired business values and outcomes

Captures business and user requirements and creates corresponding User Stories

Ensures requirements are understood, developed, tested, and delivered to specification

Represents project stakeholders throughout planning, development, and release processes

Create and manage product releases

Monitoring, evaluating, and reporting on product progress at each stage of the process

Liaising with the product team and end-users to deliver updates

Participating in Scrum meetings and product sprints

Works with stakeholders to drive adoption

Provides consultative technical and/or business process leadership to the platform team

Possesses knowledge of the ServiceNow Platform and applications and how theyre used internally and can interpret and validate technical specifications and designs

Facilitate discovery workshops to gain business concepts, requirements, and alignment

Perform business process gap analyses to meet business units desired outcomes.

Demonstrate iterations to customers (pre-release) and gather feedback and approval.

Educate users on the new features by creating and/or contributing to release notes and feature overviews.

Represents project stakeholders throughout planning, development, and release processes.

Facilitate User Acceptance Testing (UAT) with a cross-functional project team.

Skills:

Proficient analysis skill and capability to identify downstream implications.

Excellent ability to align business process and requirements with a technical implementation.

Exceptional communicator, listener, speaker, and writer.

The ability to develop and forge strong relationships and build consensus among competing stakeholders.

Experience spearheading cross-functional initiatives.

Proficient with user story definition, acceptance criteria writing in addition to facilitating effective refinement sessions.

Proven experience managing product backlogs.

Proficient in Agile ways of working.

Trained and Certified Agile Professional strongly desired.

ServiceNow Platform Certification strongly desired.

Experience:

2+ years overall experience in a Product Owner role

5+ years in a ServiceNow-related role

2+ years' experience in ServiceNow modules: Employee Center (or 1 year of Employee Center Experience and 2+ years of Service Portal experience), Integrations Hub, ServiceNow Platform Administration

Keywords: Illinois
ServiceNow Product Owner (Remote)
[email protected]
[email protected]
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Tue May 28 19:50:00 UTC 2024

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Location: Chicago, Illinois