| Desktop Support Technician-Chesapeake, VA***Day 1 Onsite***Immediate Interview-HCL at Chesapeake, Virginia, USA |
| Email: [email protected] |
| From: Danish Azeez, Inherent technologies [email protected] Reply to: [email protected] Position: Desktop Support Technician Rate 17 W2, 17 C2C Location: Chesapeake, VA ***Day 1 Onsite*** Duration: 1 Years Phone & Skype Client: HCL Immediate Interview Need Details in below format only else will not consider the resume. LinkedIn Profile link , Education details, Contact number has to be on Resume : Candidate Name Contact No. Email ID Current Location Visa Rate Ex-HCL Candidate Details: iTAP BR# NA Candidate Reference No. NA Full Legal Name: First Name recorded in iTAP (Please share iTAP snippet) Middle Name recorded in iTAP (Please share iTAP snippet) Last Name recorded in iTAP(Please share iTAP snippet) Rate Consultant Location: Contact Number: Email ID: Interested to Relocate (Yes/NO): Skype ID: (Must) Work Authorization (Must): Validity of Visa (If applicable): Availability for Onsite: Earliest Availability to Join: LinkedIn Profile: (Must) Current and Last few employers: Skill Rating Mandatory Skills Hands on experience in Years Last used -Year Self-Rating (Scale 1-10) 1. 2. 3. 4. ONSITE DESKSIDE TECHNICIAN (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases Keywords: wtwo Idaho Virginia Desktop Support Technician-Chesapeake, VA***Day 1 Onsite***Immediate Interview-HCL [email protected] |
| [email protected] View all |
| Thu May 30 00:34:00 UTC 2024 |