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MDM Engineer| New York, NY (Hybrid) at New York, New York, USA
Email: [email protected]
Minimum 3 to 5 years of industry experience in Mobile Devices using VMWare WorkSpace ONE / AirWatch (primary criteria)

Minimum 2 years of experience supporting Microsoft Windows devices

Minimum 2 years of experience supporting Android devices.

Role- MDM Engineer

Location- New York, NY (Hybrid)

Visa- No H1B, OPT, CPT

Scope of Work

Reporting to the office of Mobile Technology and IT Asset Management, this resource will help the agency manage deployed mobile technology devices as well as new deployments using
VMware Workspace One UEM (AirWatch). Devices may include but not limited to: smartphones, laptops, tablets and related mobile computing hardware.

Job Description / Responsibilities:

Services to help the agency manage deployed mobile technology devices as well as new deployments using VMware Workspace One UEM (AirWatch). Devices may include but not limited
to: smartphones, laptops, tablets and related mobile computing hardware.

Tasks:

On-site system administration of VMware Workspace One UEM (AirWatch) system

Manage system settings and software deployment for mobile devices using VMware Workspace One UEM (AirWatch)

Develop and maintain Mobile Device Management (MDM) policies on VMware Workspace One UEM (AirWatch)

Serve as a software, hardware, and OS specialist to deploy, manage, track, and audit mobile devices using VMware Workspace One UEM (AirWatch)

Troubleshoot, monitor and diagnose problems with mobile device hardware and software

Service software and hardware issues for Tablets, Smart phones & Laptops, including Android and iOS devices

Perform mobile device upgrades for Android smartphone and Windows 10 mobile computers

Interact with New York City Department of Information Technology & Telecommunications (DoITT) for device support and operations

Document and organize operating procedures for mobile device configurations, technical support, processes, and procedures as needed

Troubleshoot wireless carrier network services such as voice, data, Short Message Service (SMS), Multimedia Messaging Services (MMS), data tethering, mobile hot spot, management
of carrier mobile telephone numbers between devices

Use ticketing system (Service Desk + / Remedy) for daily ticket processing

Thanks & Regards,

Vishal Kashyap

Technical Recruiter

Email-

[email protected]

|

806, New Castle
, Wilmington, DE,

US,
19801

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Keywords: information technology Delaware New York
MDM Engineer| New York, NY (Hybrid)
[email protected]
[email protected]
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Thu May 30 21:13:00 UTC 2024

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