| Desktop systems specialist- Charlotte NC - Saint Paul ,MN(HYBRID) at Charlotte, North Carolina, USA |
| Email: [email protected] |
| Please share resume at [email protected] Desktop systems specialist Qualifications:- * 5+ years in IT service desk roles with progressive responsibility and complexity. * Extensive experience with Windows OS (Windows 10/11) and troubleshooting laptop hardware and software issues. * Proficient in Microsoft 365 administration including Exchange Online, Teams, OneDrive, and SharePoint. * Experience with line of business systems such as reporting, loan service application, or other ERP systems desired. * Proficient in managing Active Directory and Entra ID (Azure Active Directory) for user and group management, including MFA and SSO. * Experience with ITIL framework and IT service management (ITSM) tools like Cherwell, JIRA, or similar. * Track record of efficient onboarding and offboarding processes including hardware provisioning, account setup, and access rights management. * Experience in scripting and automation using PowerShell or similar tools to streamline repetitive tasks. * Background in providing remote support through tools like ScreenConnect, SCCM, or equivalent. * Experience with incident, problem, and change management processes to ensure service stability and improvement. Thanks and Regards!! Akashika Pandey Technical Resource Specialist Ace Technologies Inc 2375 Zanker Road, Suite 250, San Jose, CA 95131 Phone: 408-442-3665 | Extn 4286 | Email ID/Hangout : [email protected] ------------------------------------------------------------------------------------------------------- Reporting Manager: Manish Sharma| Email ID : manish @acetechnologies.com | Phone: 408-442-3665 Ext 4298 Escalations : [email protected] Note: We respect your Online Privacy. This is not an unsolicited mail. Under Bills.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered unsolicited as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line to [email protected] and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience -- Keywords: information technology California Idaho Desktop systems specialist- Charlotte NC - Saint Paul ,MN(HYBRID) [email protected] |
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| Thu May 30 21:36:00 UTC 2024 |