| Requirement of IT - Technical Writer at Scottsdale, Arizona, USA |
| Email: [email protected] |
| From: Jyoti Tyagi, TEK Inspirations LLC [email protected] Reply to: [email protected] Hello, Hope you are doing well, Please check the below job description and let me know if you have any suitable candidate for the same: IT - Technical Writer Location: Scottsdale, AZ (Hybrid) Must Have LinkedIn Were searching for an experienced technical writer to join our team. The ideal candidate will have proven success in an IT organization developing runbooks and playbooks to assist with timely restoration of services. Objectives of this role Develop comprehensive Runbook and Playbook documentation that meets organizational standards Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content Write user-friendly content that meets the needs of target audience, turning insights into language for user success Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications Evaluate current content and develop innovative methods for improvement Responsibilities Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration Develop content in alternative media forms for maximum usability, with consistent voice across all documentation Required skills and qualifications Three or more years of experience as an effective technical writer Proven ability to quickly learn and understand complex subject matter Experience in writing documentation and procedure manuals for various audiences Superb written communication skills, with a keen eye for detail Experience working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content Ability to handle multiple projects simultaneously Preferred skills and qualifications Bachelors degree (or equivalent) in journalism, communications, or relevant technical field SharePoint experience managing shared documentation. ServiceNow experience with Knowledge Bases and Knowledge Article creation. Effective written and verbal communication skills. Good understanding of SDLC (systems development lifecycle) Previous experience in software development preferred/ Professional certification Experience in using XML tools to create documentation/ Jyoti Tyagi IT Technical Recruiter TEK Inspirations LLC - 13573 Tabasco Cat Tr. Frisco, TX 75035 Email: [email protected] Phone Number: + 1469-842-8924 disclaimer: Disclaimer: If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line to [email protected]. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience Keywords: user interface information technology Arizona Texas Requirement of IT - Technical Writer [email protected] |
| [email protected] View all |
| Thu May 30 22:21:00 UTC 2024 |