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SRE Support with (AI Platform Exp is must )-Remote at Remote, Remote, USA
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Ryan,

nitya software

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SRE Support with (AI Platform Exp is must )

Remote USA 

Passport number is Must

3-5 Yrs of  AI experience is madatory  

What is the specific title of the position  Optum AI SRE Support

Work location (specify UHG/UHC/Optum location or remote/telecommute) MN101, NC, Remote/telecommute

Work hours (ex. 9am-5pm day/night shifts rotating shifts etc.)  9 AM 5 PM CT, will have rotating on-call shifts (6 AM -6 PM CT), flexibility to stay on the shift for critical issues.

Please provide a summary of the project/initiative that this candidate will be working on United AI studio and Optum AI critical assets

Please describe the team the candidate will be working with - how many members : 6+

What is the break-down of the teams skill sets (ex: 1 PM 4 Developers etc.)  1 Technical Lead, 8 Engineers ( 4 in US and 4 in IN)

What are the top 5-10 responsibilities for this position (please be detailed as to what the candidate is expected to do or complete on a daily basis) 

Act as production Gatekeeper for all changes (Product and infrastructure changes)

Perform detailed deep dive (root cause analysis) on the repeated system issues and work with engineering team for permanent solution

Provide support as Tier2 application/platform support for Optum AI applications

Periodic on call rotations and available outside of normal business hours on evenings and weekends during critical production release or issue escalation periods

Site Reliability Engineer (SRE) is responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning

This role will be a member of a team that focuses on DevOps, DevSecOps and SRE for the Optum AI Organization

The role drives continuous improvement in delivery of resilient, scalable, performant, secure, and high-quality cloud-native services

Collaborating with SecOps, and development teams the SRE identifies cross-team issues which create risk for operations across the organization and resolving those issues with a mixture of engineering, troubleshooting expertise, and general operational guidance

Proactively drive improvement of enterprise cloud capabilities while creating best practices and tools to empower developers to create, deploy, and operationally support services

As a key contributor in the organization this role is responsible for the working with the Principal SRE and guiding junior team members in DevOps culture, highly scalable architectures, and lean development utilizing agile practices

Educate yourself and others on anything that helps service teams more quickly and easily build, test, deploy & run their services to be more reliable

Plan, design, deploy, and operate Site Reliability Engineering capabilities for cloud products & services

Recognize and address sub-standard performance based on key performance indicators (KPIs)

Build monitoring that alerts on symptoms rather than outages

Continuously build, automate, and improve upon capabilities that are secure, scalable, performant, and resilient

Work closely with Infrastructure, Network, Security, Architecture, and Development teams to build highly performing, scalable, and secure Azure/AWS/GCP (cloud) environments

Define needs by documenting processes; includes research, planning and writing supporting documentation

Participate in regulatory and compliance activities as necessary

Periodic on call rotations and available outside of normal business hours on evenings and weekends during critical production release or issue escalation periods

Responsible for remediating the security vulnerabilities which are discovered in the non-production and production scans.

Participate in the new vendor/product/service onboarding and assess partner technical readiness (Such as Azure AI studio, Azure model catalog, AWS sage maker).

.Develop or maintain dashboard for operational analysis and status reports.

Perform Operational Readiness testing for every release package to proactively predict any performance degradations across all components of a critical asset. (For example Portal, Workspace creation, Project creation, Model Inference and API Response times)  

What does the ideal candidate background look like (ex: healthcare specific background specific industry experience etc.) 

AI platform experience

Cloud experience 

Strong SRE background (include CICD, automation, observability)

What skills/attributes are required (please be detailed as to number of years of experience for each skill) 

8+ years in software or operations engineering

3+ years of DevOps and Site Reliability engineering or similar experience with cloud-native solutions

Proven experience in DevOps culture and site reliability engineering focused on the customer, cross-functional autonomous teams, and continuous improvement

DevOps experience with a cloud-native web application hosted in one of the three major cloud platforms

Familiarity with version control systems e.g., Git, AzureDevOps

Extensive database and operating systems experience

Experience in designing and implementing a continuous integration pipeline (CICD)

May interacts with cloud vendors and service providers to resolve system related problems

Experience in monitoring infrastructure, application uptime, latency, and performance on large distributed systems

Exhibit proficiency at troubleshooting various cloud and system related issues

Demonstrable cross-functional knowledge with systems, storage, networking, security, and databases

Strong verbal and written communication skills with ability to effectively communicate at multiple levels in the organization

What skills/attributes are preferred (what will set a candidate apart) 

What will the interview process look like (Video phone or in person How many rounds How technical will the interviews be)

1 round - Video phone interview with 1 technical engineer in US and/or 1 in IN

Keywords: artificial intelligence access management Connecticut North Carolina
SRE Support with (AI Platform Exp is must )-Remote
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Thu May 30 23:42:00 UTC 2024

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