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Program manager( cloud infra, qualtrics, six sigma)@Kirkland, WA (Onsite) at Kirkland, Washington, USA
Email: [email protected]
Hi

Contract

Role: Program manager( cloud infra, qualtrics, six sigma)

Location:  Kirkland, WA (Onsite)
Only Local

Rate: 55

Must have:

QBRs, Vendor performance tracking.

Qualtrics 

Partner or Service Management

Job description

As a Program Manager, you will be responsible for managing strategic partner relations, hold quarterly business review working a cross functional role with other departments. Being entirely a cloud service, your ability to work with internal engineering and network departments is critical in supporting strategic partners for Hardware, Integrators, Colocations and Network providers to ensure that the customer experience is optimal. Your ability to work independently with limited direction, communicate effectively across multiple organizations in disparate geographic locations, and provide timely status will be keys to success. Prior experience with Partner Management is a key requirement for this role. Responsibilities and scope include both relations as well as working with Legal/Contracts.

This is a key role that has a broad and visible scope across our cloud organization. Being able to deliver against project deadlines and building relationships is critical to success.

What you get to do in this role:

            Build upon and enhance strategic partnerships processes across Cloud Infrastructure

            Partner with the Engineering, Network, Procurement teams to own and manage the Partner relations

            Manage QBRs and surveys of vendors performance

            Assist is driving Vendor MSA, Beta agreements with departments and Legal

            Organized technical discussions, service improvements plans

            Conduct surveys and gather feedback to present to internal and external teams

            Capture and report on vendor performance with internal departments using the Qualtrics platform

Qualifications

The candidate should have a background in global Vendor/Partner management and working with diverse Vendors.

To be successful in this role you have:

            A minimum of 5 years of experience is working in Partner or Service Management

            Degree in a finance/business field or equivalent work experience.  Success with delivering projects on-time and in scope.

            Demonstrated skill in writing, documentation for internal publication.

            An Operations or CSM background with an affinity for establishing and measuring KPIs

            Experience with holding QBRs, Vendor performance tracking.

            Experience using Qualtrics is a big plus

            Cloud knowledge including Hardware, Network, Colocations, and Integrator services.

            A passion for process improvement with Six Sigma or Lean Certification

Passport Numb is Mandatory 

Thanks & regards

Acharya

Sr. Lead IT Recruiter ||
TEL:  609-920-9222

Mail: [email protected]

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Keywords: information technology Washington
Program manager( cloud infra, qualtrics, six sigma)@Kirkland, WA (Onsite)
[email protected]
[email protected]
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Fri May 31 01:16:00 UTC 2024

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Location: Kirkland, Washington