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ServiceNow Technical Consultant (Part time 20hrs per week) at Remote, Remote, USA
Email: [email protected]
From:

Mike,

Dewsoftech

[email protected]

Reply to: [email protected]

ServiceNow Technical Consultant

Location: Remote

Duration: 6+ Months

Part-time - 20 hours a week; hours may fluctuate depending on work

MUST HAVES:

Flow Designer (most important)

Portal creation and configuration

Strong client-facing skills

Job Description:

We are looking for a ServiceNow Technical Consultant to specialize in Employee Center portal configuration and Catalog Item creation and enhancement with a focus on using Flow Designer for the backend workflows. This position will be a part-time and remote.

What You'll Do

Create, configure, and deploy Employee Center portal for the clients Cyber Security team

Gather requirements and configure workflows using Flow Designer

Manage and support client's backlog of catalog items and workflow requests

Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications

Deliver a high level of knowledge and customer service within the ITSM Suite

Explain the offerings available with the ServiceNow ITSM Suite

Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus

Gather requirements and configure workflows

Manage and support client's security backlog of workflow requests

Apply Agile software development practices for customizations to the platform and applications

Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators

Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable

Effectively manage and execute high level tasks assigned via 'stories'

Assists junior analysts through project(s) lifecycles

Manages work against an often-demanding timeline

Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily

Flexible and has the ability to manage multiple projects concurrently

What You'll Need Required:

Deep functional and technical knowledge of ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting

5+ years of ServiceNow Development

ServiceNow portal experience

ServiceNow security backlog experience

ServiceNow service request catalog experience

Experience configuring workflows using Flow Designer

Background in either software development or IT Service management

Understanding of ITIL concepts and IT Service Management practices

Understanding of Agile based approach to software development

Effective communication skills via verbal and non-verbal methods

Strong attention to detail

Problem solving ability

Preferred:

ServiceNow Admin (or higher) certifications

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist

ITIL certification

Physical Demands:

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Thanks & Regards

Mike Henry

Senior IT Recruiter

Email: [email protected]

Keywords: information technology
ServiceNow Technical Consultant (Part time 20hrs per week)
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Fri May 31 18:52:00 UTC 2024

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