| Field Tech Specialist- Wake County at Raleigh, North Carolina, USA |
| Email: [email protected] |
| From: Dheeraj, webgeosolutions [email protected] Reply to: [email protected] Greetings from Web Geo Solutions, LLC. We have an exciting new job opportunity with our direct client, matching your skills. Please review the job description and respond with all the requested details if you are interested. Job Details JOB ID: NCAOC - Field Tech Specialist- Wake County (735552) Client: NC - Last day to apply: 6/3 Initial Term: 12 Months+ Tentative start date: ASAP Interview mode : Webcam/In-Person Work location: Raleigh, NC Job Description: ***This is an on-site position. ***The driving radius from the contractor's home to their assigned duty station should be at most 20 miles maximum, ideally 15. AOC engagements cannot go past the end of fiscal year. There is no guarantee of an extension beyond June 30. Provide customer support across counties listed in accordance with Service Level Agreements set forth by the NCAOC's IT department. Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. The driving radius from the contractor's home to their assigned duty station should be no more than 20 miles maximum, ideally 15. Expectations of nonspecific responsibilities should include, but are not limited to, the following: Understand computer systems to ensure that all components will integrate properly. Remain abreast of rapidly changing hardware and software technology. Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, and other telecommunications equipment. Interface with Judicial Branch staff and local government officials. Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Facilitate moves and relocations of judicial facilities, including courthouses and other office locations. Provide training for judicial staff on an as-needed basis. Test and recommend hardware and software configurations on an as-needed basis. Participate in large technology deployment projects that may include statewide software updates, server upgrades, and eCourts initiatives. Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Up to 20% of overnight travel to locations across the state is required using contractor-owned vehicles. Travel reimbursement eligible. This position reports to the IT Support Supervisor of the county in which is their duty station. Work hours are 8:00 AM - 5:00 PM, Monday - Friday. Hours beyond that would have to be approved by TSD management. Knowledge, Skills, and Abilities / Competencies Knowledge of: The design and implementation of Ethernet topology networks; Windows 10/11; Office 2016/365; SCCM/MECM; BitLocker; Cisco AMP; Cisco ISE; Windows Server 2012/16; PowerShell; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; Cisco servers, routers, voice gateways, and switches; and integration of all components. Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service. Ability to: analyze needs, select strategies, and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; work independently; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions. Minimum Education and Experience Requirements Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or other related technical degrees from an appropriately accredited institution, and one (1) year of progressive experience in the field of information technology; or an equivalent combination of education and experience. If you are interested, please reply with below details for further evaluation Please send all the requested below information for consideration Contact details (and employer details if C2C) Your full legal name (Must match with state issued ID or passport) Phone number Personal email id (this same id should be used to send E-RTR after submission) Desired hourly rate (above max advertised rate is not considered): W2: $ C2C: $ Work Status (H1B, EAD, GC, US Citizen), please attach a copy of work authorization: If H1B, who holds the visa (contact details, please include name, phone number and email) If selected, how soon would you be available to start Have you ever worked for this client If so, please provide team name, project name, reason for leaving and when the engagement ended. Upon selected, employment is subjected to 7-year national criminal background check. Will you be able to attend In-Person interview (Yes or No) Your current address Are you available to be on-site at clients location for the duration of the project Note: Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked (regular and overtime hours) by the engaged resource. Do you accept this requirement Upon selection, candidate must be able to provide three (3) references from prior engagements before a final decision is made. Do you accept this requirement LinkedIn profile URL Skill Matrix NCAOC - Field Tech Specialist- Wake County (735552) Skill Required / Desired Amount in years Your actual Experience in years (Please fill all of them) Installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment) Required 5 listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions Required 5 Experience with the design and implementation of Ethernet topology networks Required 5 Experience with Windows 10/11; Office 2016/365 Required 5 Experience with SCCM/MECM; BitLocker; Cisco AMP; Cisco ISE; Windows Server 2012/16; PowerShell Required 5 computer systems to ensure that all components will integrate properly Required 5 software packages such as TN3270, SharePoint Designer, and Adobe Professional Required 5 Cisco servers, routers, voice gateways, and switches Required 5 Your resume in MS Word format, copy of any relevant certifications & copy of work authorization (H1B/GC/EAD). Please check the other positions that are currently open with several NC State agencies http://www.indeed.com/cmp/Web-Geo-Solutions,-LLC/jobs Keywords: access management information technology golang green card wtwo microsoft Idaho North Carolina Field Tech Specialist- Wake County [email protected] |
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| Tue Jun 04 04:52:00 UTC 2024 |