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Training Coordinator - NYC, NY- onsite at NYC, New York, USA
Email: [email protected]
From:

James Smith,

Yochana Solutions INC

[email protected]

Reply to:   [email protected]

Job Title- Training Coordinator 

Location  NYC, NY- onsite

Duration 1+year     

Skill/Experience/Education

Mandatory

BA/BS degree or equivalent practical experience.

3-5 years of training coordination or event management experience (producing or planning events).

Outstanding attention to detail and operational rigor to drive process

Ability to own multiple projects or programs from end to end

Ability to prioritize and complete multiple tasks

Highly organized and detailed-oriented

Excellent communication skills

A resourceful problem solver with little to no oversight needed

Excellent knowledge of Google Apps (esp. Gmail, Google Calendar, Google Sheets, Google Slides, Google Docs)

Ability to quickly learn new tools and technologies; interest and experience in using technology and learning management systems to improve work efficiency

Preferred Experience:

(Having as many of these is a plus, but transferable skills / experiences may be equally valuable)

Experience with a learning management system

Ability to assess problems and implement solutions independently

Highly motivated professional with demonstrated coordination, organizational and communication skills.

Responsibilities:

Administration/Logistics management: 

Setting up training sessions in our learning management system and managing enrollments end to end on a daily basis.

Creating and scheduling large volumes of bulk email campaigns to keep our learners reminded and updated about session information and any required pre-work.

Producing live workshop sessions - supporting our facilitators in the moment by creating breakout rooms, marking attendance, fixing tech issues, messaging with our learners in the background, supporting the general flow of the session.

Coordinates and manages multiple cohorts simultaneously to ensure a continuous, consistent and uninterrupted learning experience

Supporting program managers on planning for and executing in-person sessions where applicable. This will include, for example, ordering and printing materials, setting up meeting rooms, organizing catering and offsite activities.

Dealing with email requests from learners in relation to enrollments, cancellations etc.

Writing and sending via comms system

monthly newsletters to facilitators.

Support in recruiting, upskilling and retaining the facilitator community by partnering with the teams in need and creating specific comms.  

Assigning facilitators to their programs, scheduling their sessions and sending rosters. 

Troubleshoot issues that arise, and utilize a bug ticket system

Reporting

Pull data to support capacity and activation planning

Track training goal completion and gather useful insights to drive engagement

Use analytical skills to conduct post-event reporting and ROI analysis to measure program effectiveness. 

Uncover fresh audience insights and define creative and strategic approaches to solving our biggest event challenges

Share survey insights with external partners or faculty where needed

Thanks & Regards

James Smith

Team Lead

[email protected] 

Yochana Solutions INC

Windsor, Ontario- Canada

Farmington hills, MI-48335- USA

USA | CANADA I INDIA

Direct No: 949-201-1313

Keywords: business analyst Michigan New York
Training Coordinator - NYC, NY- onsite
[email protected]
[email protected]
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Tue Jun 04 18:41:00 UTC 2024

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Location: NYC, New York