| Salesforce BSA with call center and health plan EXP || Remote (Specific States) || CTH || Visa: USC/GC/H4/GC-EAD || Max rate: $55/HR on C2C at Center, Colorado, USA |
| Email: [email protected] |
| Hi, Hope you are doing great! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number (302)-485-1559 Position: Salesforce BSA with call center and health plan EXP Location: Remote - Sentara approved state a must - would like the opportunity to transition to FTE - Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Duration: 6 months with potential to extend or convert to FTE Experience: 8 Years Visa: USC/GC/H4/GC-EAD Max rate: $55/HR on C2C Must have: Business system Analyst focus specifically on Health Cloud and Call center experience with Health Plan experience General Team and position info: 5+ years of Sr. BSA experience Salesforce health cloud - must have call center and health plan experience Health Plan Call Center team member and provider services is what theyll support (Health plan experience is a MUST) Safe/scaled agile Soft Skills: Strong personality/character (individuality/motivated not afraid to speak up in calls, go getter about learning products, dig heels in and get familiar and Independent) Certs: looking for salesforce certification and agile certification Day to Day (more details on what is expected from candidate): Daily standups with team to report what did yesterday, today, risks etc. Writing user stories and acceptance criteria Attending meetings and listening and gathering requirements Mtng with bus. Understanding processes current and future state Convos with developer to review req. Story refinements. In some cases, occasionally review and gather addl info on an incident (production issue as it comes in to add clarity b/f it goes to developer for resolution.) Being able to facilitate extract requirements and interpret requirements. Manager will expect them to learn and keep in mind the operational rules of business partner (i.e. open 8a-8p cant deploy after 9p; in order for this to work you need to include such and such team raise component to important ppl. Etc.) They to bring BSAs in early in the process. Some new initiatives are coming down; need someone who can handle starting without having all the information from the jump; being able to keep a level head and gather requirements when you may not have everything to begin with. Candidate must be comfortable with creating mock-up diagrams, workflow processes. Thanks And Regards Pankaj Chauhan Cell: (302)-485-1559 [email protected] https://www.linkedin.com/in/pankajschauhan/ Accroid Inc. 1007 Orange ST 4th FL 1651 Wilmington, DE 19801 -- Keywords: information technology golang green card Delaware Florida Salesforce BSA with call center and health plan EXP || Remote (Specific States) || CTH || Visa: USC/GC/H4/GC-EAD || Max rate: $55/HR on C2C [email protected] |
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| Tue Jun 04 19:20:00 UTC 2024 |