| Scrum Master OR Agile Coach with ServiceNow Customer Service Management (CSM) || Richardson, TX|| Day-1 Onsite at Richardson, Texas, USA |
| Email: [email protected] |
| From: Pavan, softcom systems Inc [email protected] Reply to: [email protected] ServiceNow Customer Service Management (CSM) Hi, Iam Pavan from Softcom Systems Kindly respond to this requirement with updated profile Details : Client :Infosys Role: Saleforce Admin & BA Location: Richardson, TX|| Day-1 Onsite Type : Contract Job Details: Must Have Skills (Top 3 technical skills only) * 1. Running Agile ceremonies 2. ServiceNow CSM knowledge 3. Business requirement analysis Nice to have skills (Top 2 only) 1. Telecom ETOM Models 2. Safe Agile practices Detailed Job Description: Work with stakeholders, coordinate with business and scrum team, provide daily User Story progress and reporting on Scrum Team KPIs, identify and drive opportunities to improve quality velocity Supervising assigned employees including identifying resources, training, conducting, performance reviews, establishing best practices. Delivering solutions that meet business goals and deliver on time. Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings. Interacting with client. Keywords: business analyst Texas Scrum Master OR Agile Coach with ServiceNow Customer Service Management (CSM) || Richardson, TX|| Day-1 Onsite [email protected] |
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| Tue Jun 04 23:32:00 UTC 2024 |