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Immediate need Deskside Support in Lima OH Marysville Ohio Onsite Role at Lima, Ohio, USA
Email: [email protected]
From:

Shobhana Kulhade,

Sydata Inc

[email protected]

Reply to:   [email protected]

Immediate need Deskside Support in Lima OH / Marysville Ohio Onsite Role

Deskside Support   - Onsite Role

Location : Lima OH / Marysville Ohio

Rate : $23 W2 Max

Contract

Any profile without reference number will not be considered.

Responsibilities:

Strong hands on experience needed on end user support for Windows PC and Mac related issues

Ability to assign and work on incident tickets through Service Now.

Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.

Ability to support new user onboarding and preparing necessary IT equipment's.

Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).

Ability to follow technical guides for imaging and configuring new pcs.

Ability to work through Resolving end users issues related to hardware and software.

Well versed in note taking and gathering information on issues for ticket in Service Now.

Proactive mindset and eagerness to learn with enthusiasm for helping others.

Willing to get additional training from team members or attend available trainings.

Ability to fix issues and support all flavors of client operating systems including windows and Mac

Ability to support iOS and other handheld devices.

Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.

Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's) Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams

Thanks & Regards:

Shobhana Kulhade Sr. IT Recruiter

Sydata Inc

Email: [email protected] 

6494 Weathers Place Suite#100 San Diego, California, 92121

Website:

www.sydatainc.com 

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Keywords: information technology wtwo Ohio
Immediate need Deskside Support in Lima OH Marysville Ohio Onsite Role
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Tue Jun 04 23:57:00 UTC 2024

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Location: Lima, Ohio