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100% Remote Senior ServiceNow Admin at Remote, Remote, USA
Email: [email protected]
From:

Akhilesh,

DMS VISIONS

[email protected]

Reply to:   [email protected]

Hi,

Hope you are doing well,

This is a contract position, Please share with me Updated resume of yours or your consultant if the profile matches this requirement.

100% Remote Senior ServiceNow Admin 

Remote

Visa -Open ( Try to be GC-EAD/GC/USC)

We are looking for a contract to hire Software Engineer, ServiceNow HR Service Delivery to be responsible for all Human Resource aspects of the ServiceNow environment. This position will work closely with business and IT teams to gather input to support ongoing business needs, define requirements, identify solutions through existing functionality or customizations, as well as develop specifications and procedures for developing, programming, testing, installing, and maintaining new or modified modules and custom applications within the platform. This role assumes a high degree of knowledge on the ServiceNow platform including advanced formal training and certificationsand deep skills in various front-end web development languages. You must have excellent communication skills, be incredibly detail oriented, and able to work in both a team environment and independently. This is a great role for someone to flex their subject matter expertise, drive success, and evolve solutions. It is a remote position.

You will:

Serve as the main point of contact for support, administration, and maintenance of the ServiceNow HR Service Delivery functionality and associated applications

Day to day administration including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform

Monitor health, usage, and overall compliance of ServiceNow and its applications

Create and configure Business Rules, Script Includes, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, Scheduled Jobs and SLAs/OLAs/UCs; including advanced scripting of each

Solve problems with the ability to quickly fix issues or add functionality for stories/enhancements to be delivered into the sprint. Engage in testing with the ServiceNow Business Analyst and end users to ensure a timely and high quality experience

Perform sprint demos and clearly explain functionality and business value to the end user or stakeholders while presenting

Creates ServiceNow reports and dashboards using the native reporting module and Performance Analytics

Coordinate and facilitate application and platform upgrades in conjunction with ServiceNow ITSM teams

Administration and maintenance of Mid-servers and configuration of external data sources

Authors and maintains technical documentation

Transition story states and enhancements in Azure DevOps/ServiceNow and consistently update the comments, notes and work activities with the latest updates. Actively engage in scrum calls, raise issues or development blockers

Actively manage backlog and take up stories or enhancements as time allows

Develop familiarity with update sets, deploying code, prod validation and the change process so that everything is delivered properly into production, following CHS methodology and policy

Responsible for the creation and documentation of development, test cases, and build plans

Adheres to existing platform governance process for support, maintenance and agreed SLAs

Monitor work queue and work with teams to resolve support issues in the ServiceNow HR Service Delivery functionality

Create clear and concise documentation utilizing the knowledgebase module within ServiceNow around known issues or workarounds

Own and lead troubleshooting issues identifying the root cause and working with developers / architect to address issues in a timely manner as required

Participating proactively in daily standup meetings, story grooming sessions, team retrospectives. Ensure adherence to quality standards and attainment of project deliverables

Basic Qualifications: (required)

Bachelors degree (additional years of experience may offset degree requirement)

4 or more years of system administrator or application development experience

2 or more years of experience with development, administration, configuration, scripting in ServiceNow (TSM, ITOM, ITAM, IRM, VRM, Security Operations and HR Delivery products)

Preferred Qualifications: (desired)

Certifications: ITIL v3 or v4 Foundations Certificate

ServiceNow Certified System Administrator

Experience with ITSM, ITOM, ITAM, IRM, VRM, Security Operations and HR Delivery ServiceNow products Proficient in front-end web development languages, including JavaScript, AngularJS, HTML, CSS, Ajax, XML and Glide

Thank you

[email protected]

Direct :- 972-645-0322, Ext :- 110

DMS Visions, INC

Keywords: user interface information technology green card
100% Remote Senior ServiceNow Admin
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Wed Jun 05 06:12:00 UTC 2024

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