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Only Locals with Azure Support Engineer Las Colinas, Redmond, or Charlotte ( Onsite ) at Redmond, Washington, USA
Email: [email protected]
From:

Gopi Chand,

Yochana IT

[email protected]

Reply to:   [email protected]

Hello, 

Im a Technical Recruiter with Yochana Solutions Inc., a national IT staffing solutions provider with 14 plus years of experience delivering value to leading companies across the U.S and Canada.  

I'm currently staffing for

Azure Support Engineer      Las Colinas, Redmond, or Charlotte ( Onsite ). B

elow you will find the job description, if you are qualified and interested please send me your Updated Word Document Resume.   

My apologies if this position is not an ideal fit, we'll keep you in mind for other suitable positions and referrals would be appreciated. 

Thank you in advance. 

Rate: $45/hr on C2C 

Any visa is fine except CPT. 

Role: Azure Support Engineer  

Location:

Las Colinas, Redmond, or Charlotte ( Onsite )

Vendor / Client: Direct Vendor  

Duration: Contract                                                                                                                             

JD:

Summary:

The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.

Responsible for the customer support experience with Microsoft

Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)

Identify cases that require escalation (either technically or strategically)

Create and maintain incident management requests to product group or engineering group

Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience

Provide ramp activities, knowledge sharing, technical coaching and mentoring

Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)

Lead or participate in building communities with peer delivery roles; may be workload or specialty specific

Experience with one or more Big Data or Analytics Products and Services

Azure Data Factory and Azure Datawarehouse/Azure Synapse

Hadoop, Spark, Hive, Azure HDInsight, Azure Databricks

Azure Cosmos DB, NoSQL Services, MongoDB

Data Lake and Delta Lake

Cloud Streaming technologies

Open Source Ecosystem (Linux, Apache, etc.)

Experience with one or more customer support, product support, technical support, IT Admin support, Consulting, systems development, product development, network operations, software engineering, or I.T. consulting, customer or technical support or consulting or end-user support.

Experience in one or more of these areas desirable

Programming and debugging experience

Developer Experience: Python/ Scala/ R

Experience in RDBMS such as Microsoft SQL Server and Microsoft BI technologies including SQL Server Analysis Services, SQL Server Integration Services

Adaptability, flexibility and the ability to do the right thing under pressure and tight deadlines

Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft

Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner

Ability to distill, prioritize and act on feedback from a variety of sources

BE/BTech Degree

Thanks and regards

Gopi Chand

Technical Team Lead

Yochana IT Solutions Inc

23000 Commerce Dr., Farmington hills, MI-48335

[email protected]

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www.yochana.com

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Keywords: business intelligence database rlang information technology Michigan
Only Locals with Azure Support Engineer Las Colinas, Redmond, or Charlotte ( Onsite )
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Wed Jun 05 20:23:00 UTC 2024

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