| Product Manager, Digital Products and Content Mgt or UX at Remote, Remote, USA |
| Email: [email protected] |
| From: vishnu priyanka, fluxtek solutions [email protected] Reply to: [email protected] Role : Product Manager, Digital Products/Content Mgt/UX Required Location: Hybrid/ Titusville, NJ, NJ 3 days a week. Contract status: C-C preferred or W2+ Referral. Interview Required: Video Candidate Visas Accepted : No Opt. /// *** We need: A senior Product Manager with experience managing Digital Customer experience. Must have Comprehensive understanding and expertise with enterprise Content Management Systems and communication tools and a user-first mindset and helping to build an integrated end-to-end offline and online personalized experience for our patients and their providers, while incorporating the full lifecycle and suite of digital products. Partner with the Product Managers and UX designers to support the execution of key roadmap capabilities and feature enhancements. Healthcare is a big plus Candidates must be LOCAL to the NEW YORK or NEW JERSEY area and COMMUTE into the office THREE TIMES A WEEK. NO RELOCATION CONSIDERED. State issued ID (Not Bills) showing they are Local. *** Candidate Must Haves on a resume and for submittal: 1. How many years working experience with: Product Manager 2. How many years working experience with: Digital Products 3. How many years working experience with: UX/UI Experience Job Description: Please send candidates who meet or exceed the Below experience: The & Customer Experience, on the Digital Products Solutions (DPS) team, collaboratively develops and executes on the product vision for the digital connected experience for patients, caregivers, and providers across our Janssen portfolio. This includes having a user-first mindset and helping to build an integrated end-to-end offline and online personalized experience for our patients and their providers, while incorporating the full lifecycle and suite of digital products. You will apply our capabilities, technologies, and supplier/partner planning that reflect the evolving and future needs for patients and caregivers. In this role, you will build and maintain strong working relationships with partners across PECS, technology, marketing, sales, procurement, legal, healthcare compliance, privacy, and legal. Key Responsibilities: Manage relationships with cross-functional and cross-business teams to ensure continuous success of content delivery across the platform Develop ongoing subject matter expertise in the content management platform in order to provide first-class customer service for our patients and customers Partner with customers and product team to build and configure sites and components within a content management system Build and maintain training and support materials such as videos, documentation, guidelines, and knowledge articles Troubleshoot issues and research solutions in partnership with our technology team and vendor partners Participate in the issue and idea intake process, and appropriately triage requests based on an established demand model Partner with key stakeholders to analyze, audit, and govern content and provide recommendations on experiential and process improvements Drive an customer-centric mindset to provide the best experiences through our digital products Partner with the Product Managers and UX designers to support the execution of key roadmap capabilities and feature enhancements Partner with the Insights & Analytics Lead to gather and collect user data to inform accurate and relevant updates to our content experiences Provide consultation and guidance on best practices around usage of our digital products Participate in user acceptance testing (UAT) on a regular cadence in line with regular release schedules Experience and Qualifications: Minimum of a Bachelors Degree in Business, Technology, Communications, or related 2+ years of relevant experience in content administration and customer service Comprehensive understanding and expertise with enterprise Content Management Systems and communication tools Highly self-motivated with ability to manage multiple priorities Proficient with tools such as Microsoft Office, JIRA, Google Analytics, ServiceNow, and Asana. Proactive and very organized with strong attention to detail Excellent communication skills, both written and verbal with the ability to interact across all organizational levels Experience working within agile methodologies is preferred Ability to navigate and understand user stories and acceptance criteria is preferred Keywords: cprogramm user interface user experience wtwo Idaho New Jersey Product Manager, Digital Products and Content Mgt or UX [email protected] |
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| Thu Jun 06 04:10:00 UTC 2024 |