| Urgent Needed__ Service Management Process Owner at Remote, Remote, USA |
| Email: [email protected] |
| VISA : NO H1B Hi , I came across your resume and I believe you are great match for below opportunity we have with one of our direct client, If you or anyone you know are interested and available for this exciting role, Please share your resume along with the best time and phone number to reach you so, I can call with more details. Title: Service Management Process Owner Location: Troy, MI (Onsite) Skills & Job Responsibilities IT Service Management Process Owner of an IT Service Management process, (e.g., Incident, Problem, Change, Request, etc.). The process owner will be responsible for ensuring high levels of performance of the ITSM processes. Responsible for accurate and timely reporting and establishing service improvement activities, when required. Responsible for overseeing all related processes and ensuring they are effectively executed. Implements improvements and strategies to support the goals and objectives of the organization. Develops metrics and reporting requirements and maintains service level agreements (SLA). Trains, guides and advises on the process. Develops and maintains process documentation, workflow diagrams and knowledge database articles. Promotes high service quality and identifies opportunities to improve day-to-day operations. The Change Management Process Owner leads the Change Control Board ensuring that all change requests meet all requirements for promotion to the production environment. Experience Level: More than 10 years Looking forward to work with you !! Best Regards Eric | Talent Acquisition United IT Solutions Inc | Contact: 972 829 4958| Email: [email protected] www.uniteditinc.com | 1212 Corporate Dr, Suite 555, Irving, TX - 75038 -- Keywords: information technology Michigan Texas Urgent Needed__ Service Management Process Owner [email protected] |
| [email protected] View all |
| Thu Jun 06 19:49:00 UTC 2024 |