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Genesys Developer - ONSITE at Boynton Beach, Florida, USA
Email: [email protected]
From:

Devakar Balachandran,

KK Software Associates

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Note: Please don't share OPT, CPT, H4EAD, TN, L2, J2 and E3

Client: TCS

Location: Boynton Beach,FL / Tampa, FL / ONSITE

JD:

Role name:

Developer

Role Description:

JD Skillsets Design, implement, and maintain Genesys contact center solutions. Configure and optimize contact center infrastructure to meet business requirements. Integrate Genesys software with existing systems and applications. Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions. Responsibilities: Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively.

Competencies:

Genesys Engage

Experience (Years):

4-6

Essential Skills:

JD Skillsets Design, implement, and maintain Genesys contact center solutions. Configure and optimize contact center infrastructure to meet business requirements. Integrate Genesys software with existing systems and applications. Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions. Responsibilities: Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively.

Desirable Skills:

JD Skillsets Design, implement, and maintain Genesys contact center solutions. Configure and optimize contact center infrastructure to meet business requirements. Integrate Genesys software with existing systems and applications. Troubleshoot and resolve technical issues related to Genesys solutions. Provide technical support and guidance to ensure optimal performance and reliability. Collaborate with cross-functional teams to develop customized solutions. Responsibilities: Overall 5+ years of experience and proven experience with Genesys contact center technology. Strong understanding of telecommunications principles and contact center operations. Proficiency in configuring and troubleshooting Genesys software components. Excellent communication and teamwork skills. Ability to work independently and prioritize tasks effectively.

Country:

United States

Keywords: trade national Florida Tennessee
Genesys Developer - ONSITE
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Thu Jun 06 23:59:00 UTC 2024

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Location: Boynton Beach, Florida