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Job opening for Cisco Engineer Philadelphia PA Need local consultant at Philadelphia, Pennsylvania, USA
Email: [email protected]
From:

Sushmita Soni,

Sonitalent

[email protected]

Reply to:   [email protected]

Hi

Hope you are doing well ,

We are Hiring for Cisco Engineer
and let

me know if you are looking for this role and send me your updated resume also

Job Description

Job Title 

Cisco Engineer

Location 

Need local consultant- 2013 Ridge Avenue Philadelphia PA 19121 

Duration of project 

6 months+ (Contract-to-hire)

Required visa 

USC and GC only

Mode of Interview 

2 round max on the interview. 

This position is 

Remote but need local for onsite from time to time

Internal Notes:

supports Cisco Call Manager (CUCM) and Call Manager Express (CME);

Make IVR changes supporting business needs. This includes vocalizing (TTS) functions.

Manage the health of UCCM, and Unity applications and servers; 

perform failover activities when needed.

patching and upkeep of IVR related components

Ability to troubleshoot and resolve Cisco voice gateways related issues.

Support Jabber and Webex for agents and non-agents users.

Support Agents recordings requests. 

Might have guy that works in voice gateways and UC. Needs to be jack of all trades and do not need to be fully certified. Someone that knows enough to work on issues or bugs should there be a ticket with tech open. From time to time there are issues with IVR, needs to be someone comfortable these type of tickets.

Job description has UCCE but this is not a requirement by any means. Ridsky understanding and vrbo

Summary:

Under supervision of the Vice President of IT Infrastructure, performs Cisco Voice Engineer duties for Information Systems Management (ISM) Department applications;

Monitors voice related systems including its network, resolves problems, apply system patches and major upgrades to back-end and front-end applications, assures the integrity, security, and effective performance of the Philadelphia Housing voice systems.

Mentor and provide knowledge transfer as required to network system administrator and network technicians.

Qualifications:

Bachelors Degree in Computer Science, Networking

5+ years of voice and networking systems management and implementation experience;

Cisco Certified Network Professional (CCNP)

Strong knowledge related to the Cisco integrated communications manager is desirable.

Previous consulting/professional service experience is a strong desire; Develop and oversee the adherence to maintenance and performance standards of data, voice or video network hardware and systems; Troubleshoot highly complex data, voice or video network and hardware problems.

Responsibilities:

Performs capacity planning through the ongoing monitoring, alerting, and reporting of resource utilization levels and errors in the environment using a variety of tools and processes; 

Builds, maintains, and audits all voice network related documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts, etc; 

Plans, designs, and optimizes high level voice, video and network solutions; 

Implements, supports Cisco Call Manager (CUCM) and Call Manager Express (CME); Installs, Implements and configure UCCE Infrastructure for Enterprise Network; 

Tests Discipline knowledge, UCCM, and Unity VM; Designs Cisco IPT VoIP design, UCCE design, Cisco voice gateways; 

Configures and tests Cisco Call Manager and Unity voice mail; Configures and tests Cisco UCCE Web View and CUIS/CUIC; 

Implements and maintains collaboration security best practices by assessing current threats, vulnerabilities, risks and associated technical countermeasures; 

Maintains inventories for support and maintenance per location by working with our selected vendors; 

Researches network availability within data center and disaster recovery data center for redundancy and performance through monitoring, fixing network problems, outages and schedules the routine upgrades.

Thanks & Regards

Sushmita Soni

Sr. Technical Recruiter| SoniTalent Corp.

Desk | 859-659-1004   EXT 201

[email protected]

Address

5404 Merribrook Lane, Prospect, KY, USA

Keywords: information technology green card Kentucky Pennsylvania
Job opening for Cisco Engineer Philadelphia PA Need local consultant
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Fri Jun 07 07:24:00 UTC 2024

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