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ServiceNow Architect at Remote, Remote, USA
Email: [email protected]
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john,

Vaaridatech

[email protected]

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Position: ServiceNow Architect 15+ Year Exp

Location:- Onsite

About the Role:

We are seeking a highly skilled and experienced ServiceNow Architect to join our team. The ideal candidate will have a strong background in IT Service Management (ITSM), IT Infrastructure Library (ITIL), and extensive experience with the ServiceNow platform. As a ServiceNow Architect, you will be responsible for designing, developing, and implementing ServiceNow solutions to meet the business needs of our organization.

Key Responsibilities:

Architect and Design: Lead the design and architecture of ServiceNow solutions, ensuring they align with business requirements and industry best practices.

Solution Development: Develop and implement ServiceNow applications, modules, and workflows, including customization and integration with other systems.

Technical Leadership: Provide technical leadership and guidance to the development team, ensuring high-quality delivery of ServiceNow projects.

Stakeholder Collaboration: Collaborate with business stakeholders, IT teams, and other architects to understand requirements, define solutions, and ensure successful implementation.

Platform Management: Oversee the maintenance, administration, and continuous improvement of the ServiceNow platform, ensuring its stability, scalability, and performance.

Process Optimization: Identify opportunities for process optimization and automation within the ServiceNow platform and implement solutions to enhance efficiency.

Compliance and Security: Ensure that ServiceNow solutions adhere to security, compliance, and governance standards.

Documentation: Create and maintain technical documentation, including architecture diagrams, design specifications, and operational procedures.

Training and Support: Provide training and support to end-users and administrators, ensuring effective use of the ServiceNow platform.

Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: Minimum of 8-10 years of experience in ITSM and ITIL processes, with at least 5 years of hands-on experience with the ServiceNow platform.

Certifications: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, and other relevant certifications.

Technical Skills: Strong proficiency in ServiceNow development, including Business Rules, Client Scripts, UI Actions, Script Includes, and REST/SOAP integrations.

ITIL Knowledge: Deep understanding of ITIL principles and best practices.

Architecture Skills: Proven experience in designing and architecting ServiceNow solutions, including custom applications and integrations.

Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.

Communication: Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.

Team Player: Ability to work collaboratively in a team environment and provide technical leadership.

Adaptability: Ability to adapt to changing business needs and priorities in a fast-paced environment.

Preferred Qualifications:

Experience with other ITSM tools and platforms.

Knowledge of agile methodologies and experience working in agile development environments.

Experience in managing large-scale ServiceNow implementations.

Keywords: user interface information technology
ServiceNow Architect
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Fri Jun 07 20:49:00 UTC 2024

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