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Onsite Role || Program Manager || Kirkland, WA (Local Only) ||10+ Years || $ 54FIX at Kirkland, Washington, USA
Email: [email protected]
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Title  
       : Program Manager

Location  : Kirkland, WA (
Local)

Job Description

As a Program Manager, you will be responsible for managing
strategic partner relations, hold quarterly business review working a cross
functional role with other departments. Being entirely a cloud service, your
ability to work with internal engineering and network departments is critical
in supporting strategic partners for Hardware, Integrators, Colocations and
Network providers to ensure that the customer experience is optimal. Your
ability to work independently with limited direction, communicate effectively
across multiple organizations in disparate geographic locations, and provide
timely status will be keys to success. Prior experience with Partner Management
is a key requirement for this role. Responsibilities and scope include both
relations as well as working with Legal/Contracts.

This is a key role that has a broad and visible scope across
our cloud organization. Being able to deliver against project deadlines and
building relationships is critical to success.

What you get to do in this role:

           
Build upon and enhance strategic partnerships processes across Cloud
Infrastructure

           
Partner with the Engineering, Network, Procurement teams to own and manage the
Partner relations

           
Manage QBRs and surveys of vendors performance

           
Assist is driving Vendor MSA, Beta agreements with departments and Legal

           
Organized technical discussions, service improvements plans

           
Conduct surveys and gather feedback to present to internal and external teams

           
Capture and report on vendor performance with internal departments using the
Qualtrics platform

Qualifications

The candidate should have a background in global
Vendor/Partner management and working with diverse Vendors.

To be successful in this role you have:

           
A minimum of 5 years of experience is working in Partner or Service Management

           
Degree in a finance/business field or equivalent work experience.  Success
with delivering projects on-time and in scope.

           
Demonstrated skill in writing, documentation for internal publication.

           
An Operations or CSM background with an affinity for establishing and measuring
KPIs

           
Experience with holding QBRs, Vendor performance tracking.

           
Experience using Qualtrics is a big plus

           
Cloud knowledge including Hardware, Network, Colocations, and Integrator
services.

           
A passion for process improvement with Six Sigma or Lean Certification

--

T
hank You & Regards

Sumit Kumar

--

Keywords: information technology Washington
Onsite Role || Program Manager || Kirkland, WA (Local Only) ||10+ Years || $ 54FIX
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Fri Jun 07 21:54:00 UTC 2024

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