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Site Reliability Engineer with Production Support - H4EAD, H1B only at Alpharetta, Georgia, USA
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From:

Sandeep,

Key Infotek

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Role Application support

Location Alpharetta, GA (1st priority)/ Plano, TX (2nd priority) Hybrid (2-3 days onsite in a week)

Number of opening - 5

Must have Previously who worked as a Java Developer (Coder), Now supporting services.

Job Description:

Required Skills:

Tier2 Support.

Focus on Outage and Incident tickets passed from T1- team 12*5 and 24*7 on Call.

Analyst mindset.

Debug issue and identify right team to fix it.

Problem Solving Steps.

Understand Architecture and debug the code (not expected to fix code).

Should be able to make config updates.

Proactive incident management and health check.

Example: need any new alerts / triggers

Development and Release participation.

Define non functional requirement.

New Operational requirement needs. 

Release readiness participation.

Goal of T2:

Reduction in MTTR and number of incidents.

Should have good understanding of Java and ELK.

Keywords: information technology Georgia Texas
Site Reliability Engineer with Production Support - H4EAD, H1B only
[email protected]
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Sat Jun 08 01:47:00 UTC 2024

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Location: Alpharetta, Georgia