| Hiring for SailPoint L2 Operations Support Engineer (Remote)) ,Contract position, HCL at Baltimore, Maryland, USA |
| Email: [email protected] |
| From: Prince.Kumar, IDC Technologies Inc [email protected] Reply to: [email protected] Hello, Hope You are doing good, Please find the below job description and let me know your interest ASAP: Client: HCL Job Titles: SailPoint L2 Operations Support Engineer Work Locations: Baltimore, MD REMOTE in USA MUST WORK AS PER EST Time Zone from 8 AM EST Position Type: CONTRACT JD Below Description: Job Summary: We are seeking a skilled and dedicated SailPoint L2 Operations Support Engineer to join our Identity and Access Management (IAM) team. The successful candidate will be responsible for providing second-level operational support for our SailPoint IdentityIQ platform. This role requires a strong technical background in SailPoint and IAM concepts, excellent problem-solving skills, and a commitment to maintaining a secure and efficient IAM environment. Key Responsibilities: Provide L2 support for SailPoint IdentityIQ, including troubleshooting, incident resolution, and service requests. Manage user identities, roles, and access permissions within the SailPoint platform. Analyze and resolve issues related to identity provisioning, de-provisioning, and access management. Collaborate with development teams, and other stakeholders to ensure timely resolution of incidents and service requests. Monitor system performance and health, ensuring high availability and performance of the SailPoint platform. Maintain detailed documentation of support processes, configurations, and operational procedures. Ensure all IAM processes comply with organizational policies, standards, and regulatory requirements. Proactively identify opportunities for process improvement and automation within the IAM framework. Customize workflows, forms, rules, roles, policies, reports, certifications. Build and maintain workflows for various Lifecycle Events (Joiner, Leaver, Mover, Rehire and Inactive). Assists in the program development process, user acceptance testing, user access reviews, system documentation and implementation. Actively seek new ways of automating and eliminating task-based and repetitive work, to remove human error, and improve security posture. Qualifications: Education: Bachelors degree in computer science, Information Technology, or related field. Experience: 7-10 years of experience in Identity and Access Management (IAM) operations. At least 7 years of hands-on experience with SailPoint IdentityIQ. Technical Skills: Proficient in SailPoint IdentityIQ installation, configuration, and administration. Strong understanding of IAM concepts, including identity lifecycle management, role-based access control (RBAC), and least privilege principles . Familiarity with directory services (e.g., Active Directory, LDAP). Basic knowledge of databases (SQL, Oracle) and scripting languages (e.g., PowerShell, JavaScript). Problem-Solving: Excellent analytical and troubleshooting skills. Communication: Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Certifications: Relevant certifications such as SailPoint Certified IdentityIQ Engineer, CompTIA Security+, or CISSP are a plus. Associate) are a plus. If Interested, kindly revert with your Updated Resume with the below required information to proceed further. Candidate Full Legal Name First Name Middle Name Last Name Current location (city, state or ZIP) Mobile number Alternate Number E-mail ID Skype ID Masters Degree with University Name, Location and Pass out Year) Bachelors Degree with University Name, Location and Pass out Year) Can you work independently or need sponsorship to work in USA Total Years of experience in USA Prior working experience with HCL Relocation or ready to work from Client Location LinkedIn ID If you find you are not interested, but know someone who would be a good fit, please either pass on my contact information to them or forward their contact details to me. Prince Kumar 408-403-3256 Alt No- 408-877-5897 [email protected] www.idctechnologies.com Disclaimer: - This email, together with any attachments, may contain confidential and privileged information are solely for the intended recipient. If you are not the intended recipient of this message and have received this message in error, please immediately advise the sender by reply email message to the sender and delete all copies of this message permanently. Any unauthorized review, use, printing, copying, retention, disclosure, or distribution is strictly prohibited. IDC shall not be held liable for any loss, or damages, that may arise out of the improper transmission or a result of this email. Keywords: access management Delaware Idaho Maryland Hiring for SailPoint L2 Operations Support Engineer (Remote)) ,Contract position, HCL [email protected] |
| [email protected] View all |
| Tue Jun 11 06:22:00 UTC 2024 |