| GTO Process candidate (Microsoft Power Platform) : HYBRID in Greenville, SC at Greenville, Maine, USA |
| Email: [email protected] |
| From: Deepali Jha, SibiTalent [email protected] Reply to: [email protected] Hello, Hope you are doing well!! My name is Deepali Jha and I am a Staffing Specialist at Sibitalent. I am reaching out to you on an exciting job opportunity with one of our clients. Job Title :- GTO Process candidate (Microsoft Power Platform) Location:- HYBRID in Greenville, SC Duration: 6+ Months Experience: 8+ Years Note :- Need Local candidate Job Description:- Microsoft Power Platform on the jd..they are referring to Power BI, Power Apps, Power Automate, and Power Pages. PowerBi or PowerAutomate are the most important. After that more nice to haves. For the SME my AM said stop looking for SME in our search we should look for Look for Change or Problem management -or- Change or Problem coordination, or L2 Support, then add Splunk and ServiceNow Job Responsibilities Analyze data to understand customer issues, identify opportunities, anticipate risks, and create prioritized backlog items and solutions for impacted services Contribute to the resolution of ongoing high-priority production issues Use statistical tools and techniques to identify process gaps, root cause issues, and drive data driven decision making Collaborate with cross-functional teams to analyze and evaluate business impacts, develop best practice plans, and communicate final recommendations to prevent recurrence of high-priority Incidents Provide expertise in technical troubleshooting on transverse topics Act as lead on operational Problem management topics Contribute to the success of production releases and deployments Lead the full lifecycle of measurement initiatives from idea to implementation o Create and maintain reports and data models by leveraging data across complex hierarchies using multiple data sources o Define and report key metrics, track actual progress toward forecasts, and create meaningful monthly operational reports Write and review technical documents, including design, development, and revision of documents Review and approve Changes, participate and / or facilitate weekly CAB (Change Advisory Board) meetings Rotate MIM (major incident management) on call with the team ~ 5 weeks per year Qualification :- Experience with ServiceNow IT Service Management (ITSM) ITIL certification a plus Experience with Microsoft Power Platform tools Self-starter with a knack for debugging complex issues Advanced understanding of data sources & relationships, reporting tools, and systems knowledge, including experience in measuring, monitoring, and managing data quality Extraordinary problem-solving abilities, strong attention to detail, and ability to handle multiple projects simultaneously Strong statistical and data analytics skills - statistical process control and sampling methods Proven ability to perform effectively under dynamic conditions such as directional changes, tight deadlines and limited resources; organizational skills and the ability to multi-task are essential Ability to translate technical content for non-technical audiences Excellent communicator, able to present in weekly meetings with large multi-functional teams and executives Operational mindset and a team player Thanks & Regards Deepali Jha Sr. Technical Recruiter E-Mail:[email protected] Website: www.sibitalent.com Keywords: access management business intelligence information technology South Carolina GTO Process candidate (Microsoft Power Platform) : HYBRID in Greenville, SC [email protected] |
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| Tue Jun 11 23:07:00 UTC 2024 |