| L2 Network, Wireless Engineer: Remote: 6+ Months: Skype at Remote, Remote, USA |
| Email: [email protected] |
| From: Kanchan Sharma, Tek Inspirations LLC [email protected] Reply to: [email protected] Hello, Hope you are doing well, Please check the below job description and let me know if you have any suitable candidate for the same: Job Description - Request Title: L2 Network/Wireless Engineer Description: Work location : Remote but candidate should be in EST (preferred) or CST zones only. Note : Please look for 8+ years experienced SME level candidates . 1) Strong L2 Engineer Candidates- this is primarily project implementation work. The L2 will be getting templates and direction from an L3, but they should be able to work independently from those instructions with minimal oversight. They will need product experience and be on the stronger end of L2 just given the nature of our work. 4-7 years of relevant IT experience. 2) Core Technologies: Cisco/Meraki LAN and wireless - certifications are desirable, not required. 3) Location: this is a REMOTE role, however the preference is east or central time zone, given client locations. They are currently traveling 1-2 times monthly to client sites 4) Schedule: Primarily leans Eastern business day however. This role will include lots of cutovers- so each week they should anticipate approx. 4 hours of off hours or weekend work for cutovers (will be able to adjust their work week to offset those) . Key Roles and Responsibilities: Interact with clients on site to meet complex requirements of a solution. Escalate unresolved problems and issues to the relevant third parties. Respond to escalated client requests and support client applications to a first line resolution. Escalate complex problems to the relevant third parties. Write reports and proposals and complete and maintain project documentation. Assist with the documentation of standard operating procedures relating to installations and fixes. Act as coach and mentor to more junior Implementation Engineers and Technicians . Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets. May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management. Included in higher complexity design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Knowledge, Skills and Attributes: Good verbal communication skills Good understanding of project management principles Computer Science / Information Technology Degree or equivalent together with specialised training in new technologies and legacy systems or equivalent Project management certification Required Experience: Seasoned work experience in a technical implementation engineering or similar role Seasoned experience engaging with clients and conducting presentations Seasoned project administration and documentation experience Seasoned report writing experience Seasoned project management experience Skills Summary: Configuration Management (CM), Installation Management, Problem Resolution, Report Writing, Root Cause Analysis (RCA), Technical Solution Design, Technology Services, Troubleshooting Thanks & Regards, Kanchan Sharma IT Recruiter TEK Inspirations LLC 13573 Tabasco Cat Trail, Frisco, TX 75035 Email: [email protected] Keywords: information technology Colorado Texas L2 Network, Wireless Engineer: Remote: 6+ Months: Skype [email protected] |
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| Wed Jun 12 06:42:00 UTC 2024 |