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Technical Project Manager required in WA (Onsite) at Remote, Remote, USA
Email: [email protected]
From:

Shilpi,

Upstream Global Services

[email protected]

Reply to:   [email protected]

Hi,

Please find the requirement below and let me know your interest..

POSITION

Technical project manager (24*7 Support)

Bellevue, WA (Onsite)

12+ months

Need someone who has worked as Java developer and moved into production support and product manager experience.

Mandatory Skills

Operations and Application Support project management, Java, Spring Boot Microservices application support, AWS Cloud, Infrastructure Analysis & Monitoring, Customer Management

Job Description

Should be around 10- 15 years of total experience.

Manage Operations and Support teams for a large cloud-based application

Excellent skill set on analyzing, identifying, troubleshooting and rectifying application/infrastructure issues

Strong knowledge of telemetry & monitoring tools such as Splunk, AppDynamics, Grafana, CloudWatch

Own and manage major incidents in production and lower environments as defined by the customers

Strong technical background in Java based applications with proficiency in Microservices, REST APIs and Cloud

Preferred to have experience in Siebel CRM and dealing with customer based application platforms and infrastructure

Understanding of GraphDB and GraphQL technologies and their usage

Track and ensure compliance of various metrics such as SLA, MTTR, MTTA, MTBF of the application

Should be able to identify improvement areas, drive automation and transformation initiatives

Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs

Communicate project status, issues and risks timely to all stake holders, cross functional teams and managers

Passion to learn and adapt with new technologies as per project needs

Should have worked in client facing roles and have excellent communication skills

Thanks and regards,

Shilpi

Upstream Global Services

Keywords: Washington
Technical Project Manager required in WA (Onsite)
[email protected]
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Thu Jun 13 01:36:00 UTC 2024

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