| Help Desk @ NJ-onsite at Remote, Remote, USA |
| Email: [email protected] |
| Hello , Hope you doing great. Please go through the JD and send resumes to [email protected] Help Desk 50 West State Street Trenton, NJ In person interview only Onsite Assist users to resolve hardware and software issues. Help to image hardware using SCCM and Provance and deploy. Need a resource that will deliver a high level of customer service and professional interaction to internal customers, mgt. and admin. Note: This position requires contractor to work onsite 5 days / week. Description: Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associates degree in a related area. Responsibilities: imaging, configuration and deployment of new devices. Data migration from the existing to the new device, as well as updating of Treasury systems for device tracking and inventory. Systems used are SCCM and Provance. Provide excellent customer service as defined in the client service level agreement and demonstrated collaborative relationships within Information Services. -Deliver a high level of customer service and professional interaction with internal customers, management, and administration. Skill Years Used Last Used Experience providing Customer Service to internal customers, management, and administration. Required 5 Years Experience providing Desktop support functions including visiting the end user area to research and resolve hardware/software/connectivity issues. Required 5 Years Experience providing desktop support for a variety of business and software development applications. Required 5 Years Eperience providing desktop support to end-users and suggesting alternative solutions for hardware requirements. Required 5 Years Experience Installing, configuring and troubleshooting computer hardware, operating systems, network configurations and software Required 5 Years Experience Performing Backup/Recovery, and troubleshooting network connectivity issues. Required 5 Years Experience troubleshooting/supporting Windows 10 desktops/laptops/tablets Required 5 Years Experience with SCCM to image computers Required 5 Years Experience troubleshooting/supporting Windows 11 desktops/laptops/tablets Required 5 Years Experience with Support and configuration of Andriod mobile phones. Required 5 Years Question 2 Please list candidate's email address HERE. Question 4 Is the candidate available for a round one, in-person interview Question 5 Where is the candidate currently geographically located Question 6 If the candidate resides more than 1 hour from the client site, will the candidate relocate for the position S. LEELA MADHURI US IT RECRUITER Tel: 703-831-8282 Ext. 2518 Email: [email protected] linkedin.com/in/leela-madhuri-10ab66258 -- Keywords: information technology golang New Jersey Help Desk @ NJ-onsite [email protected] |
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| Thu Jun 13 15:16:00 UTC 2024 |