| Service Now Business Solutions Analyst||: 12 months+ at Remote, Remote, USA |
| Email: [email protected] |
| From: Payal Shrivastava, Tek Inspirations LLC [email protected] Reply to: [email protected] Title: Service Now Business Solutions Analyst Duration: 12 months+ Location: Remote Mandatory Qualifications: Minimum of five (5) years of experience aligning IT systems with organizational business processes. At least three (3) years of experience in a lead capacity performing business systems analysis and design. Possession of a bachelors degree in an IT-related or Engineering field. Must have Qualifications: A minimum of four (4) years of experience with ITIL (Information Technology Infrastructure Library) processes and concepts. A minimum of four (4) years of expert-level experience in ServiceNow integration with third-party systems such as LDAP, Active Directory, SAP, Salesforce using REST, SOAP, or MID Server. A minimum of four (4) years of experience with communication skills to effectively collaborate with cross-functional teams, gather requirements, and provide technical guidance and support. A minimum of four (4) years of experience in infrastructure technology implementations. A minimum of four (4) years of Microsoft Active Directory Administration experience. A minimum of four (4) years of experience administering ServiceNow Platform for Government, State, Federal, or global entities with staffing above 10,000 employees. Key Responsibilities: Conduct needs analyses to identify opportunities for new or improved business processes within the ServiceNow Platform. Perform business process reengineering and feasibility studies related to ServiceNow implementations. Act as a liaison between internal and external stakeholders to identify and refine functional requirements for ServiceNow modules. Translate functional requirements into technical specifications for the ServiceNow Platform. Develop overall functional and systems requirements and specifications for ServiceNow projects. Prepare business cases for the application of ServiceNow solutions. Define system scope and objectives specific to ServiceNow implementations. Develop cost estimates for new or modified ServiceNow modules and configurations. Ensure integration of all system components, including policies, procedures, training material, databases, software, and hardware, within the ServiceNow environment. Conduct performance and reliability testing of new ServiceNow solutions. Plan and participate in ServiceNow system implementations and provide post-implementation support. Ensure the rigorous application of information security and information assurance policies, principles, and practices to the ServiceNow Platform. Regards, Payal Shrivastava IT Recruiter TEK Inspirations LLC : 13573 Tabasco Cat Trail, Frisco, TX 75035 Email: [email protected] Keywords: information technology Texas Service Now Business Solutions Analyst||: 12 months+ [email protected] |
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| Mon Jun 17 20:04:00 UTC 2024 |