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Urgent hiring Nexthink Architect L4 Contract Remote Wipro at Remote, Remote, USA
Email: [email protected]
From:

Durgesh Kumar Jha,

Gtech

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Job Title               Nexthink Architect L4

Proposed Grade               B3/C1

Experience Level              12-18 Years Desktop/Server support, System Administration, Nexthink, AD, SCCM, Service Now

8+ years of experience in Nexthink

Job Description

Role & Responsibilities

Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization.

Give the Project/Account Description, wherever possible, else describe the activities scheduled in the Project/Account.

Mandatorily specify the domain/technology areas the candidate will work on.]    Role: KEY RESULT AREAS (Activities scheduled in the project)

             Requirements gathering from Customer

             Responsible for overall Plan and design of Nexthink Architecture

             Prepare Nexthink Implementation & Deployment Project & Execution Plan

             Responsible for managing Nexthink Appliance via Linux command line.

             Creation of Nexthink process documentations

             Responsible for preparing Nexthink test cases and Test execution

             Coordinate with Client SME for Nexthink Implementation, Testing and Deployment  sign off

             Integrate Chatbot and IMC REST API in Service Now

             Effort Estimation

             Coordinate with Network team, AD team, SCCM team, Datacenter Team and Wintel teams for addressing Project dependencies

             Build the Nexthink Engine from the scratch and configure AD site code

             Envision, Plan & deploy Nexthink operational Cofigurations like Investigations, Alerts, Dashboards, Hirerarchy, Services, categories etc..

             Create scripts in Powershell for Nexthink Act modules.

             Review Nexthink Engineering/Deployment project plan and progress

             Participate in program and project review meetings

             Coordination with BAU team for handover

             Responsible for overall reporting and technical documentation needs

Required Candidate Profile

(Job Requirements/Descriptions)

[Mandatory to specify what Domains/technology areas/skills/projects the candidate should have worked on.

What Knowledge of job, Market/Industry knowledge he must possess.

Specify the required skill levels he must possess w.r.t Communication, Team Management, Business Development. Etc.

Describe in detail what his current role should have been in his current organization    

             Should be willing to work in 24/7 environment (Shift will depend on the Project)

             Strong Knowledge of Nexthink concepts, Architecture and Operational configurations

             Good knowledge and implementation of  NLP Natural Language Processing

             Strong knowledge in Win 7 / Win 8 / windows 10 Operating System

             Good Knowledge of Desktop Support operations on L2 and L3 levels and incident management, Problem Management & Change Management

             Good Knowledge of Linux /Unix Commands

             Good Knowledge of SCCM deployment

             Advanced knowledge Saas and On-Premise environment

             Good Customer orientation and coordination  skills

             Good knowledge in deployment tools viz. SCCM, MDT, Altiris etc.

             Good  knowledge of Active Directory, Azure AD and Windows Servers

             Strong understanding of networking concepts

             Good Working  knowledge in PowerShell scripting

Certifications:

1.            Nexthink Architecture Certification - Mandatory

2.            Windows 7 and / or Windows 8 / windows 10 Certified

3.            Nexthink IT Support Module Certification Mandatory

4.            Nexthink IT Admin Module Certification - Mandatory

Keywords: active directory rlang information technology
Urgent hiring Nexthink Architect L4 Contract Remote Wipro
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Mon Jun 17 22:36:00 UTC 2024

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