| Oracle Service Cloud Engineer at Oracle, Arizona, USA |
| Email: [email protected] |
| From: Kajal, Technocraft [email protected] Reply to: [email protected] He llo, Hope you are doing well My name is Kajal Katara and I'm a Talent Acquisition Executive at Technocraft solutions. We provide IT Consulting Services to our customers immediate and long-term resource needs. Position: Oracle Service Cloud Enginee r Location - Jersey City , New Jersey, US (Work Model - Hybrid - 2-3 days a week from Client office in New Jersey, USA office.) Work timings - EST Morning hours Responsibilities Strong Oracle RightNow implementation experience with below activities. Agent console and CP customizations. Chat, Knowledge & CP interfacing with custom portals. Rules & Workflow Implementation. eMail Management. Custom Add-in development. Custom Processes development. REST API development. Skills Must have Exp range - 7 - 9 years Strong technical experience demonstrating a solid background on successful Oracle RightNow CRM implementations/upgrades. Sound knowledge on AJAX, HTML/CSS, PHP. Conduct operational support for Oracle RightNow CRM workspaces. Define, document and align users profiles with business functions, create workspaces, and develop automated workflows. Provide administrative support on a daily basis, including provisioning and de-provisioning. Develop operational reports and dashboards, provide documentation of processes and procedures. Troubleshooting experience in variety of technical issues. Knowledge of SSO, SAML & OAUTH implementation. Nice to have Insurance domain exp. Below trainings/certifications completed, is preferred o Oracle Service Cloud Administration o Oracle Service Cloud Analytics o Oracle Service Cloud Integration for Developers Thanks and Regards, Kajal Katara Talent Acquisition Specialist Technocraft Solutions LLC Email: [email protected] Keywords: rlang information technology Delaware Oracle Service Cloud Engineer [email protected] |
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| Tue Jun 18 06:13:00 UTC 2024 |