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Urgent Onsite Position || Product Specialist @ME at Augusta, Maine, USA
Email: [email protected]
Direct client position

Position: Product Specialist

Duration: Long term

Location: Augusta, ME (On-site)

Client: State of Maine

Department: Department of Health and Human Services

Project Description:

Top 3 Skills:

High Attention to Details

Strong Communication Skills

Analytical Skills

Exceptional organizational skills, attention to detail, and ability to balance competing priorities and deadlines.

Ability to assist customers with analytical skills to provide support and troubleshoot.

Ability to work independently and take initiative to identify issues, validate causes, and develop and propose solutions.

Ability to establish and maintain effective, collaborative working relationships with staff, co-workers, constituents, other offices, contracted vendors, and/or agencies.

Demonstrate strong communication skills; both written and spoken

Ability to maintain complete and thorough documentation of all work for future reference, using JIRA and excel.

Make sound recommendations on functional and technical improvements to the product.

Analyze the functional and technical impact of product planning decisions.

Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner.

Provide input to training and / or documentation materials regarding latest technical and functional design changes.

- Maintains an implementation protocol to assure the security of certificate data, the timely processing of data, and that increasingly stringent federal guidelines are met in processing these data.

- Maintains a data review protocol to assure that the quality of data being electronically submitted by funeral homes, medical certifiers, medical examiners and hospitals meet minimum standards of accuracy.

- Maintains operations manuals which are used at the data provider level for implementing and maintaining the systems on site. These manuals describe the step-by-step procedures needed to participate in the systems.

- Monitors electronically submitted data in order to identify trouble spots before they become ingrained and to resolve any systematic problems.

- Responsible for all testing, including plans, will work with VItalCheck on releases. Then facilitate test activities for every release version and create testing traceability with testing resource progress reports and summaries

- Researches/resolves/refers problems which arise with the systems. This includes developing and implementing changes in protocol, conflict resolution with provider staff, working with professional staff within DRVS, and/or working with private software consultants.

- Provides technical assistance, support and feedback to personnel to assure data quality and continued participation in the electronic birth and death (and marriage) registration systems.

- Write detailed work order and enhancement orders to clearly outline what functionality is needed, what the finished product should do and any edits and print rules that are needed.

Thanks and Regards, 

TechNix LLC

Tanushree Joshi

Mail:

[email protected]
, www.technixonline.com

Direct: 949-686-0786

Phoenix, AZ, 85050

Linkedln: https://www.linkedin.com/in/tanushree-joshi-574276212/

Note:

We respect your online privacy. If you would like to be removed from our mailing list, please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution or the taking of any action in reliance on this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce.

Technix LLC |
Phoenix, AZ
|
phoenix, AZ 85050 US

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Urgent Onsite Position || Product Specialist @ME
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Tue Jun 18 19:09:00 UTC 2024

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Location: Augusta, Maine