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Need a ServiceMAX Developer or Support Engineer-Job Description at Remote, Remote, USA
Email: [email protected]
From:

pallavi,

yochana

[email protected]

Reply to:   [email protected]

Hello,

Im a Technical Recruiter with Yochana Solutions Inc., a national IT staffing solutions provider with 14+ years of experience delivering value to leading companies across the U.S.A. and Canada,

I'm currently staffing for ServiceMAX Developer/Support Engineer  Remote, Below you will find the job description, if you are qualified and interested, please send me your Updated Word Document Resume.

I'm very sorry if this position is not an ideal fit, We'll keep you in mind for other suitable positions and referrals would be appreciated.

Thank you so much for your attention and participation.

Job Role: 

ServiceMAX Developer/Support Engineer

Job Location: Remote

Project Duration: 6-12Months

Job Description:

 Mandatory Skills:

ServiceMax Development & Configuration

ServiceMax Development & Configuration

Incident (Ticket) Resolution

Help team members for any issues or support

Release Management

Interact with end users for technical requirement gathering

Execute change requests.

Responsibilities:

Customize ServiceMax to meet specific business requirements, and configure workflows, objects, and fields as needed. Ensure that customizations are compatible with the upgraded version.

Integration Management: Manage and maintain integrations between ServiceMax and other systems, ensuring data flows smoothly and that any integration-related issues are addressed.

User Training and Support: Provide training and support to end-users to help them adapt to the new version of ServiceMax. Address user inquiries and provide technical assistance.

Documentation: Maintain detailed documentation of the upgrade process, configurations, customizations, and integrations. Create user guides and technical documentation for reference.

Performance Optimization: Monitor the performance of the ServiceMax application post-upgrade and take proactive measures to optimize its performance.

Security and Compliance: Ensure that security settings and compliance measures are up to date and aligned with industry standards and best practices.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Proven experience in ServiceMax and technical support.

Strong understanding of field service operations and processes.

Proficiency in Salesforce platform  is a plus.

Excellent problem-solving and troubleshooting skills.

Strong communication and interpersonal skills to work effectively with cross-functional teams.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Detail-oriented and committed to delivering high-quality results.

Regards, 

Pallavi Boola

RESOURCE
SPECIALIST 

Contact-
2482373189

Yochana IT Solutions Inc. 

23000 Commerce Dr, Farmington hills, MI-48335 

[email protected] 

||

www.yochana.com 

Keywords: information technology Michigan
Need a ServiceMAX Developer or Support Engineer-Job Description
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Wed Jun 19 05:45:00 UTC 2024

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