| Urgent need :: Major Incident Manager :: Plano, TX - Onsite at Plano, Texas, USA |
| Email: [email protected] |
| From: Anil, Cygnus [email protected] Reply to: [email protected] Hi, Good Morning! This is Anil and I am sr. Recruiter at Cygnus Pro. I am reaching out to you on below Exciting Job Opportunity with our clients. please reach us with updated resume and details if the job looks suitable to you. Major Incident Manager Plano, Texas, United States JD: 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Best Regards, Anil Reddy | Sr. Technical Recruiter T : 732 485 0000 x 9049. F: (888) 900-6979 Direct: 7325959064 E : [email protected] Keywords: access management Urgent need :: Major Incident Manager :: Plano, TX - Onsite [email protected] |
| [email protected] View all |
| Thu Jun 20 00:17:00 UTC 2024 |