| Servicemax support Engineer::Remote:10+ years at Remote, Remote, USA |
| Email: [email protected] |
| From: Tina, Yochana Solutions [email protected] Reply to: [email protected] Hi This is Tina from Yochana solutions , hope you are having a great day. I have found a perfect requirement matching your job profile, please find the job description below and let me know your interest with your updated copy of resume Role: Servicemax support Engineer Location: Remote Experience: 10+ years Job Description: ServiceMax Development & Configuration Incident (Ticket) Resolution Help team members for any issues or support Release Management Interact with end users for technical requirement gathering Execute change requests. Mandatory Skills: ServiceMax Development & Configuration Responsibilities: Customize ServiceMax to meet specific business requirements, and configure workflows, objects, and fields as needed. Ensure that customizations are compatible with the upgraded version. Integration Management: Manage and maintain integrations between ServiceMax and other systems, ensuring data flows smoothly and that any integration-related issues are addressed. User Training and Support: Provide training and support to end-users to help them adapt to the new version of ServiceMax. Address user inquiries and provide technical assistance. Documentation: Maintain detailed documentation of the upgrade process, configurations, customizations, and integrations. Create user guides and technical documentation for reference. Performance Optimization: Monitor the performance of the ServiceMax application post-upgrade and take proactive measures to optimize its performance. Security and Compliance: Ensure that security settings and compliance measures are up to date and aligned with industry standards and best practices. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in ServiceMax and technical support. Strong understanding of field service operations and processes. Proficiency in Salesforce platform is a plus. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills to work effectively with cross-functional teams. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Detail-oriented and committed to delivering high-quality results. Thanks & Regards, Tina- Resource Specialist [email protected] Direct No: 248-598-7504 Yochana Solutions INC Windsor, Ontario- Canada Farmington hills, MI-48335- USA USA | CANADA I INDIA Keywords: Michigan Servicemax support Engineer::Remote:10+ years [email protected] |
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| Thu Jun 20 01:35:00 UTC 2024 |