| Servicemax support Engineer - Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Kowsalya.a, IDC [email protected] Reply to: [email protected] HI, Hope you are doing well. We have an urgent opening for the position of Servicemax support Engineer - Remote Contract position for our clients, kindly Check the below job description and let me know your interest. Position Servicemax support Engineer - Location Remote Position Details Job Title/Role Servicemax support Engineer Mandatory Skills ServiceMax Development & Configuration Client Interview Needed for Selection (yes / No) No Detailed JD (Pl share the Detailed Description, 1 liner JD will not work) Job Description: ServiceMax Development & Configuration Incident (Ticket) Resolution Help team members for any issues or support Release Management Interact with end users for technical requirement gathering Execute change requests. Responsibilities: Customize ServiceMax to meet specific business requirements, and configure workflows, objects, and fields as needed. Ensure that customizations are compatible with the upgraded version. Integration Management: Manage and maintain integrations between ServiceMax and other systems, ensuring data flows smoothly and that any integration-related issues are addressed. User Training and Support: Provide training and support to end-users to help them adapt to the new version of ServiceMax. Address user inquiries and provide technical assistance. Documentation: Maintain detailed documentation of the upgrade process, configurations, customizations, and integrations. Create user guides and technical documentation for reference. Performance Optimization: Monitor the performance of the ServiceMax application post-upgrade and take proactive measures to optimize its performance. Security and Compliance: Ensure that security settings and compliance measures are up to date and aligned with industry standards and best practices. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in ServiceMax and technical support. Strong understanding of field service operations and processes. Proficiency in Salesforce platform is a plus. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills to work effectively with cross-functional teams. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Detail-oriented and committed to delivering high-quality results. Keywords: procedural language Servicemax support Engineer - Remote [email protected] |
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| Thu Jun 20 01:41:00 UTC 2024 |