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Guidewire Application Support Engineer -- Share resumes at [email protected] at Remote, Remote, USA
Email: [email protected]
Share resumes at [email protected]

Job Title: Guidewire Application Support Engineer

Interview: Virtual

Job Duration: 12 Months

Job Location: Remote

Qualifications/Competencies

Education:

Bachelor of Science in Computer Science, Information Systems, or a related field.

Preferred: Additional certifications or licenses relevant to the role.

Experience:

Minimum of 2 years in software development.

At least 2 years of experience with SQL/SQL Server technologies.

At least 2 years of experience with J2EE/Java.

Some experience with monitoring tools such as AppDynamics, New Relic, and Splunk.

Preferred: Experience with Guidewire PolicyCenter or BillingCenter development (Gosu/configuration/Integration).

Knowledge and Skills:

Knowledge:

Comprehensive understanding of the software development lifecycle.

Proficiency in writing configurable, maintainable, and testable code in a collaborative environment.

Proven troubleshooting principles, methodologies, and issue resolution techniques.

Ability to develop and interpret technical documentation for training and end-user procedures.

Awareness of technology trends related to software applications.

Experience in building and maintaining databases for query and problem tracking.

Good understanding of the organization's goals and objectives.

Skills:

Expertise in J2EE/Java, foundational frameworks, design patterns, and programming.

Familiarity with Guidewire Policy and Billing Center framework and GOSU language.

Proficiency in ANSI SQL.

Basic Unix/Linux commands for log monitoring.

Experience with Service-Now for incident management.

Proficiency in Jira for defect management.

Familiarity with IBM Tivoli for job/batch management.

Experience with AppDynamics for application performance monitoring.

Proficiency in Splunk for machine-generated data monitoring.

Competence in Microsoft Outlook, Excel, and Word.

Personal Attributes:

Highly self-motivated and directed.

Quick to absorb new ideas and concepts.

Strong analytical and problem-solving abilities.

Effective in prioritizing and executing tasks in high-pressure environments.

Ability to conduct research into software development, delivery concepts, and technical application issues.

Capable of presenting ideas in business-friendly and user-friendly language.

Strong customer service orientation.

Excellent written, oral, interpersonal, and presentation skills.

Experience in team-oriented, collaborative environments.

Excellent teamwork and interpersonal skills.

Ability to thrive in a cross-functional matrix environment.

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Keywords: information technology California
Guidewire Application Support Engineer -- Share resumes at [email protected]
[email protected]
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Thu Jun 20 21:18:00 UTC 2024

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