| #Hiring: (CGEMJP00257617)-Genesys Developer-Jersey City, NJ (Hybrid Onsite) at Jersey City, New Jersey, USA |
| Email: [email protected] |
| #Hiring: (CGEMJP00257617)-Genesys Developer-Jersey City, NJ (Hybrid Onsite) Hi, I hope this email finds you well. My name is Anshika, and I am a Technical Recruiter from Empower Professionals Inc. I came across your profile and wanted to reach out regarding a Genesys Developer role with one of our clients for Jersey City, NJ. Please let me know if you are available in the job market and interested in this role (see the job description below) - if so, we can connect and speak further. NO GC/USC/GC EAD for C2C through vendor (CGEMJP00257617) Role: Genesys Developer Locations: Jersey City, NJ (Hybrid Onsite) Duration: 12+ Months Contract Note: Candidate needs to be in the office 3 Days every week. Job Description:- Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Bot etc.) applications solutioning using Genesys Cloud CX Architect. Experience in developing and implementing third party integration like AWS Lambda, Lex, Polly, and CRM (Salesforce) etc. The ideal candidate will possess a strong and well-established record of accomplishment in delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc. Thorough understanding of Genesys Framework, Integration with internal and external components. Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies. Deep knowledge of multiple Self Service and speech recognition vendors offerings, strengths, and weaknesses, including hands-on experience with products from leading vendors such as Amazon, Genesys and Nuance. Knowledge of WFM, Reporting and Analytics. Experience in a single complex development environment or across multiple platforms. Candidate must be a Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, multi-channel, Recording, Reporting, etc.) Ability to work effectively in a remote, virtual and global environment. I would need your updated resume to proceed and can give you a call as soon as I have it. P.S. Empower is a top vendor to clients such as Apex Systems LLC, Sogeti, Randstad, CapGemini, UST and more.2 Professional references (As per the following format) are must to submit the profile to client portal Thanks Anshika Technical Recruiter | Empower Professionals [email protected] | ...................................................................................................................................... Fax: 732-356-8009 | 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873 www.empowerprofessionals.com Certified NJ and NY Minority Business Enterprise (NMSDC) Somerset New Jersey, Somerset, NJ 08873 Anshika Somerset New Jersey, Somerset, NJ 08873 -- Keywords: access management information technology green card New Jersey New York #Hiring: (CGEMJP00257617)-Genesys Developer-Jersey City, NJ (Hybrid Onsite) [email protected] |
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| Thu Jun 20 23:48:00 UTC 2024 |