| Oracle Service Cloud Engineer at Jersey City, New Jersey, USA |
| Email: [email protected] |
| From: Ravina, Vyze Inc [email protected] Reply to: [email protected] Role: Oracle Service Cloud EngineerLocation: Jersey city, NJ (Hybrid) - Location should be in EST time zoneResponsibilities Strong Oracle RightNow implementation experience with below activities. Agent console and CP customizations. Chat, Knowledge & CP interfacing with custom portals. Rules & Workflow Implementation. eMail Management. Custom Add-in development. Custom Processes development. REST API development.SkillsMust have Exp range - 7 - 9 years Strong technical experience demonstrating a solid background on successful Oracle RightNow CRM implementations/upgrades. Sound knowledge on AJAX, HTML/CSS, PHP. Conduct operational support for Oracle RightNow CRM workspaces. Define, document and align users profiles with business functions, create workspaces, and develop automated workflows. Provide administrative support on a daily basis, including provisioning and de-provisioning. Develop operational reports and dashboards, provide documentation of processes and procedures. Troubleshooting experience in variety of technical issues. Knowledge of SSO, SAML & OAUTH implementation.Nice to have Insurance domain exp. Below trainings/certifications completed, is preferred o Oracle Service Cloud Administration o Oracle Service Cloud Analytics o Oracle Service Cloud Integration for Developers IMPORTANT 3. The background check is critical for the candidate so please ensure: - Do check their employers existence on google in case of small companies. - Do all the primary checks on your end for the candidate (LinkedIn etc.). - In case of laid off candidate or those who are not working currently, do a thorough check on their employer and role. - Candidates should have all the original education and employment documents for BGV. 6. There is a request from the client that we only interview candidates whose visa status is valid for long time and the one who dont need any sponsorship or whatsoever cost to start working with us. The candidate must have a long duration (minimum 1.5 year+) valid visa and authorized to work for the project without in need of any financial or operational support to continue. Keywords: Delaware New Jersey Oracle Service Cloud Engineer [email protected] |
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| Fri Jun 21 02:38:00 UTC 2024 |