| Oracle Service Cloud Engineer hybrid in NJ at Oracle, Arizona, USA |
| Email: [email protected] |
| From: Anubhav Verma, Technocraft solution [email protected] Reply to: [email protected] Position: Oracle Service Cloud Engineer Location - Jersey City, New Jersey, US (Work Model - Hybrid - 2-3 days a week from Client office in New Jersey, USA office.) Work timings - EST Morning hours Responsibilities Strong Oracle RightNow implementation experience with below activities. Agent console and CP customizations. Chat, Knowledge & CP interfacing with custom portals. Rules & Workflow Implementation. eMail Management. Custom Add-in development. Custom Processes development. REST API development. Skills Must have Exp range - 7 - 9 years Strong technical experience demonstrating a solid background on successful Oracle RightNow CRM implementations/upgrades. Sound knowledge on AJAX, HTML/CSS, PHP. Conduct operational support for Oracle RightNow CRM workspaces. Define, document and align users profiles with business functions, create workspaces, and develop automated workflows. Provide administrative support on a daily basis, including provisioning and de-provisioning. Develop operational reports and dashboards, provide documentation of processes and procedures. Troubleshooting experience in variety of technical issues. Knowledge of SSO, SAML & OAUTH implementation. Nice to have Insurance domain exp. Below trainings/certifications completed, is preferred o Oracle Service Cloud Administration o Oracle Service Cloud Analytics o Oracle Service Cloud Integration for Developers Thanks and Regards, Anubhav verma Talent Acquisition Technocraft Solutions LLC Direct: 9725440408 Email: [email protected] www.technocraftsol.com | Technocraft Solutions LLC 3974 Brown Park Drive, Suite F Hilliard, Ohio-43026 Keywords: Delaware Oracle Service Cloud Engineer hybrid in NJ [email protected] |
| [email protected] View all |
| Fri Jun 21 19:07:00 UTC 2024 |